FBS - Sr Operational Risk Analyst

Farmers Insurance is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, Farmers Insurance is part of one the largest Insurance Groups in the world.

About the Role

The Senior Operational Risk Analyst will support the organization's operational risk management framework by identifying, assessing, monitoring, and mitigating risks across business operations.

In this role, you will partner with different business units to evaluate processes, identify potential risks and control gaps, assess control effectiveness, and recommend improvements to strengthen the organization's risk management practices.

You will also contribute to business continuity and resilience initiatives, operational loss event analysis, third-party risk oversight, and the development of risk management policies and procedures.

The ideal candidate has a strong analytical mindset, experience in operational risk or internal controls, and the ability to work collaboratively with business stakeholders to translate risk findings into actionable recommendations.

What You'll Do

• Partner with business units to identify, assess, monitor, and mitigate operational risks across business processes.
• Plan and lead risk-based process mapping sessions to document workflows, identify potential risks, and evaluate existing controls.
• Conduct risk and control assessments, including testing and validating control effectiveness.
• Analyze control gaps, operational issues, and potential risk exposures, providing recommendations for corrective actions and process improvements.
• Prepare clear reports and documentation summarizing risk assessments, control reviews, findings, and recommendations.
• Support business continuity and operational resilience activities, ensuring recovery plans, business contacts, and related documentation are accurate and regularly updated.
• Conduct resilience testing and collaborate with subject matter experts to evaluate business readiness and recovery capabilities.
• Perform analytical reviews and scenario analysis to identify potential operational issues, investigate root causes, and recommend mitigation strategies.
• Develop and maintain procedures for identifying, analyzing, documenting, and reporting operational loss events.
• Support third-party risk management by ensuring critical vendors have appropriate resilience assessments, oversight, and exit plans.
• Maintain and update operational risk policies, procedures, manuals, job aids, and supporting tools.
• Partner with stakeholders to promote risk awareness and strengthen operational risk management practices across the organization.
• Identify opportunities to improve risk management processes through data analysis, automation, and technology solutions.
• Support the use of Microsoft Power Platform, Power BI, Copilot, and other tools to improve reporting, data management, and risk monitoring activities.
• Ensure risk management activities are properly documented and aligned with organizational policies, procedures, and governance requirements.