Partnership Manager - Lifestyle
Ten Group · São Paulo, São Paulo, Brazil
Publicada há 28 minutos
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About Ten Lifestyle Group
Ten Lifestyle Group is a global, technology-enabled lifestyle and concierge business. We help members of leading financial institutions and premium brands discover and access exceptional dining, travel, entertainment, retail and lifestyle experiences. Our partnerships with suppliers and brands create distinctive member benefits while supporting engagement, loyalty and commercial growth for our clients and Ten.
We are looking for a commercially driven Partnership Manager to build and grow Ten's lifestyle proposition in Brazil. This is a hands-on, individual contributor role with strong commercial ownership of the Brazilian partnership portfolio. Dining will be a key priority, alongside hospitality, entertainment, experiences, luxury retail and other premium lifestyle categories relevant to our members and clients.
Based in Brazil, you will take ownership of identifying, sourcing, negotiating and activating high-value partnerships. You will build a strong pipeline of prospective partners, manage existing relationships and ensure each partnership is implemented effectively and delivers measurable member engagement, client value and commercial results.
You will work closely with regional and global teams across Proposition, Operations, Content, Marketing, Client Services and Business Development to ensure partnerships are visible, relevant and used effectively across our member base.
Key responsibilities
• Own the partnership strategy and pipeline for Brazil across dining and the broader premium lifestyle portfolio.
• Proactively identify, approach and secure new partners, using strong knowledge of the Brazilian market and an established local network.
• Lead commercial negotiations and contract discussions to secure compelling member benefits, preferred access, offers, experiences, inventory and commercially sustainable terms.
• Manage the full partnership lifecycle, from prospecting and proposal development through contracting, implementation, launch, activation and ongoing performance management.
• Develop and maintain a healthy pipeline, with clear priorities, next steps, expected value and delivery timelines.
• Build trusted, long-term relationships with existing partners and identify opportunities to expand, renew or improve each relationship.
• Ensure benefits and offers are operationally ready, accurately communicated and effectively activated across relevant channels.
• Use redemption, demand, engagement, NPS and revenue data to evaluate performance and translate partnerships into measurable commercial and member outcomes.
• Work with Content and Marketing to maximise awareness and usage of negotiated benefits, experiences and offers.
• Partner with Lifestyle Management and Operations teams to maintain service quality, resolve issues and improve the member experience.
• Monitor competitors, consumer trends and emerging opportunities across Brazil's dining, hospitality, entertainment and premium lifestyle sectors.
• Support client proposals and regional or global partnership initiatives when relevant, sharing local market insights and best practice.
• Keep internal stakeholders informed about new partnerships, changes, launch requirements, results and opportunities.
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