FBS Scrum Master

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

Exhibits the fundamental qualities of a servant leader and demonstrates the fundamental principles and benefits of the Agile framework in an effort to improve team performance in the areas of quality, predictability, flow and velocity. Assists teams in meeting their delivery goals through enforcing team working agreements; communication techniques, coordination and cooperation; identifying and eliminating impediments; and ongoing coaching and development.

Responsibilities

• Acts as a servant leader for a single team and stakeholders.
• Aids the team and Product Owner in efforts to manage and sequence the backlog.
• Leads less complex teams with work contained with limited external team impact or dependencies.
• Works generally with internal systems involving few system integration points requiring occasional support from senior level Scrum Master.
• Eliminates impediments and resolves issues with frequent support from Release Train Engineer or other resources.
• Resolves and manages dependencies with frequent guidance from Release Train Engineer or other resources to support team improvement and promotes high performance.
• Manages team performance in the areas of quality, predictability, flow and velocity and identifies SAFe anti-patterns and resolve with frequent support.
• Utilizes beginner coaching capabilities to influence the team and help coach on practices and procedures.
• With frequent support from RTE guides the team through the decision making process and teach techniques on how to problem solve, improve communication, self-manage and self-organize.
• With frequent support from RTE Scrum Master, builds a trusting and safe environment where problems can be raised.
• Help manages interpersonal conflicts, challenges and opportunities for growth within the team.
• Participates, facilitates and manages the outputs of all agile ceremonies including daily Stand Up meetings, Sprint review, sprint r etrospective, sprint planning, backlog refinement sessions, prepare for Program Increment Planning Sessions.
• Participates in the Scrum Mastery Sync Sessions and Agile Release Train Sync Sessions.
• Demonstrates ongoing desire for knowledge and continuous improvement by pursuing continuous education with regards to everything Agile (e.g. visit user groups, attend conferences, read books, write blogs, etc.).
• Continuously works with the Scrum Master Community of Practice to ensure standard procedures are in place and ultimately improve the organizations' product delivery capability.
• Seeks advice and works closely with other Scrum Masters and Release Train Engineers to establish best practices and resolve challenging issues, risks, conflicts or impediments.
• Performs other duties as assigned.