Sales Development Representative (SDR) - Inbound Sales

Sales Development Representative (SDR) – Inbound Sales

Location: Remote
Employment Type: Full-Time | Independent Contractor
Schedule: Monday–Friday, 40+ hours per week, with required overlap during U.S. Eastern or Central business hours

1. Job Description

We are a fast-growing U.S.-based healthcare company in the dental industry seeking an experienced Sales Development Representative (SDR) to engage with warm inbound leads and convert interested prospects into new trial customers.

The ideal candidate has strong phone sales skills, excellent communication abilities, and a proven ability to meet sales targets. This role focuses on engaging prospective customers, understanding their needs, guiding them through the initial onboarding process, and ensuring a smooth handoff to the Account Management team.

Key Responsibilities:

• Promptly contact and follow up with warm inbound leads.
• Conduct discovery calls and address prospective customers' questions.
• Qualify prospects and convert interested leads into trial customers.
• Guide new customers through the initial setup and submission process.
• Maintain accurate call records, lead statuses, and follow-up activities in the CRM.
• Meet established daily call activity and conversion targets.
• Coordinate successful customer handoffs with the Account Management team.