Senior Researcher (Remote)

Pulse Labs delivers actionable, human-centered insights that guide the product lifecycles of the world’s leading technology companies. Backed by investors including Google, we provide end-to-end user research – from early concept to post-launch – powering high-priority innovations across AI, mobile platforms, wearables, and connected ecosystems.

We are seeking a Senior Mixed-Methods Researcher to lead high-impact research initiatives and serve as a strategic partner to our clients. In this role, you will architect and execute comprehensive quantitative and qualitative studies, including surveys, longitudinal panels, diary studies, usability testing, IDIs, as well as statistical analysis. Leveraging Pulse Labs’ proprietary research platform, you will synthesize rich video and survey datasets to deliver clear, data-driven narratives about how users interact with next-generation products.

You will join a collaborative team of researchers and analysts operating in a fast-paced, rapid-delivery environment where methodological rigor is paramount. If you excel at balancing multiple high-visibility projects, solving complex research challenges, and influencing cutting-edge tech, we would love to connect.

This is a 100% full-time remote requiring at least 80% overlap with Pacific Time (UTC/GMC-8). At times, you will be required to work before and after standard work hours, including weekends, to ensure quality and on-time client delivery.

Key Responsibilities

• Client Consultation & Research Strategy: Partner directly with enterprise clients to scope, design, and align research plans with business goals, technical requirements, and delivery timelines.
• Mixed-Methods Execution: Architect and lead end-to-end research using advanced survey design, UX methodologies, and questionnaire frameworks, maintaining high standards of data integrity and client satisfaction.
• Research Study Project Ownership: Own the planning, execution, and delivery of fast-paced, multi-track research studies. Act as the central driver of project success collaborating closely with Program Management, Recruitment, and Ops to monitor project health, safeguard data quality, enforce timelines, and maintain methodological rigor throughout.
• Qualitative Synthesis: Mine rich multimodal data, including participant video recordings, transcripts, and open-ended feedback, to uncover behavioral drivers and product opportunities.
• Quantitative Analysis: Run advanced statistical analyses (e.g., MaxDiff, conjoint analysis, factor analysis) to evaluate feature prioritization, trade-offs, and behavioral trends.
• Deliverable Creation & Storytelling: Translate complex data into compelling, client-ready formats, including executive summaries, scorecards, slide decks, and detailed analytical reports tailored to stakeholder needs.
• Stakeholder Presentation: Present findings and strategic recommendations to cross-functional teams and executive leadership across various technology verticals.
• Mentorship & Culture: Coach and mentor junior researchers and analysts, fostering analytical consistency and professional growth across the team.
• Continuous Improvement: Partner with internal leadership to refine research workflows, streamline operational processes, and integrate lessons learned from project cycles.