Systems Engineer
Infosys · São Paulo, Brazil
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Infosys Brazil is looking for professionals with a Junior IT Project Manager | ServiceNow SPM profile to join our team.
Required Qualifications
- Bachelor's degree or diploma in Information Technology, Business Administration, Engineering, Project Management, or a related field.
- Knowledge of IT Project Management, including planning, scheduling, budgeting, risk, issue, and change management.
- Hands-on knowledge of ServiceNow SPM for project tracking and reporting.
- Experience with Microsoft Project, Excel, and Microsoft 365.
- Understanding of Agile, Hybrid, and traditional project delivery methodologies.
- Basic knowledge of SDLC, Cloud/Hosting, Cybersecurity, Data Privacy, and IT Operations.
- Experience coordinating stakeholders, technical teams, and vendors.
- Fluent English, both written and spoken.
- CAPM or PMP coursework/certification is desirable.
- Knowledge of Agile/Scrum practices.
- Experience supporting technology projects in mining or industrial environments is a plus.
- Coordinate technology projects and workstreams, supporting scope, deliverables, milestones, and stakeholder requirements.
- Maintain project plans, schedules, action logs, decision logs, risks, issues, status reports, and closure documentation in ServiceNow SPM.
- Track project budgets, forecasts, commitments, and invoices, escalating variances when necessary.
- Coordinate activities across business teams, SMEs, and external vendors.
- Facilitate project meetings, status updates, and stakeholder communication.
- Apply Agile, Hybrid, or predictive project management practices according to project needs.
- Support change readiness, training activities, and transition to operations.
- Capture lessons learned and contribute to continuous project improvement.
Employment Type
- Full-time, permanent position (CLT).
Work Model
- Hybrid.
Benefits
- Transportation allowance.
- Meal voucher.
- Childcare assistance.
- Life insurance.
- Funeral assistance.
- Medical insurance.
- Dental insurance.
Career Opportunities
- Opportunity to work on global projects and international environments.
- Exposure to Software Quality Assurance and project governance practices.
- Collaboration with multicultural and cross-functional teams.
- Professional development within a global technology organization.
Language Requirements
- Advanced English proficiency required for interaction with international teams and stakeholders.
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