Ocean Product Manager

1. Business Development
   • Develop and execute the Ocean Product business plan aligned with district and regional growth objectives.
   • Lead business development, retention, and strategic account growth initiatives in partnership with Sales and Account Management.
   • Identify and develop new revenue opportunities within existing customers and the local market.
   • Maintain executive relationships with key customers and actively participate in strategic customer reviews and sales calls.
   • Lead the district Ocean commercial strategy, including RFQs, pricing, bids, and contract opportunities.
   • Build and maintain strategic partnerships with carriers and service providers to enhance competitiveness and service offerings.
   • Support new business transitions and act as the Ocean Product subject matter expert for customers and the sales organization.
   • Provide market intelligence and product leadership to drive customer retention, market share growth, and revenue expansion.
2. Team Management & Leadership
   • Build and maintain an effective organizational structure that supports growth, succession planning, and accountability.
   • Develop a strong Team Leader ("#2") capable of independently managing daily Ocean Import and Export operations.
   • Recruit, onboard, coach, and retain high-performing employees while promoting a strong employee experience.
   • Conduct performance reviews, one-on-ones, goal-setting discussions, and career development planning.
   • Create development plans and ensure employees receive the training required for future growth and succession.
   • Lead change management, productivity initiatives, and continuous improvement programs across the department.
   • Foster a culture of accountability, compliance, collaboration, and alignment with Expeditors' cultural values.
   • Provide leadership, guidance, and escalation support while delegating daily operational execution to the Team Leader.
3. Financial Management
   • Develop and manage the annual departmental budget in alignment with district financial objectives.
   • Own the department P&L and deliver revenue growth, profitability, productivity, and expense-control targets.
   • Conduct regular financial reviews and implement corrective actions to address performance gaps.
   • Analyze customer, trade lane, and service profitability to support strategic commercial decisions.
   • Ensure effective management of accounts receivable, credit risk, cash flow, and customer payment performance.
   • Oversee financial governance, including billing integrity, intercompany accounting, contracts, and compliance with company policies.
   • Monitor key financial indicators and drive actions that improve freight yields, productivity, and operating margins.
   • Protect and grow the long-term financial health of the Ocean Product by balancing revenue growth, customer diversification, and cost management.

• College/University or equivalent business qualifications 

• Minimum 5 years Expeditors’ or industry experience 

• Strong planning and organizing skills 

• Conflict resolution 

• Listening skills 

• Providing feedback 

• Teamwork 

• Building team environment 

• Coaching for development 

• Customer focus 

• Managing meetings 

• Problem solving 

• Process improvement 

• Time management   

• Software proficiency skills (e.g., MS Excel Formulas and Pivot Tables, MS Word) 

• English language proficiency 

• Global Logistics Industry knowledge 

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus