Director, Customer Engineering

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Customer Engineering based in the United States.

The Director, Customer Engineering will lead a post-sales technical solutions team supporting large, strategic, and business-critical enterprise customers. This role focuses on translating complex operational challenges into practical, scalable solutions through enterprise software, APIs, data, reporting, integrations, and automation. You will develop and coach Customer Engineers while setting high standards for technical delivery, customer accountability, and measurable business outcomes. Working directly with key customers, you will guide complex engagements from discovery and solution design through validation, adoption, and successful handoff. You will also establish the operating model, prioritization frameworks, and delivery practices needed to scale the function effectively. By connecting customer-validated needs with Product and Engineering teams, you will help turn successful solutions into reusable expertise that drives customer value, retention, and growth.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1