Customer Success Manager, Federal Accounts

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Success Manager, Federal Accounts based in the United States.

As a Customer Success Manager, you will play a key role in building long-term customer relationships and driving retention, adoption, and revenue growth across a portfolio of enterprise and regulated-industry accounts. You will oversee the entire post-sale customer journey, from onboarding and implementation to renewals and account expansion. Working closely with Sales, Product, Engineering, and Support teams, you will help customers maximize the value of innovative cybersecurity and secure mobility solutions. You will serve as a trusted advisor to stakeholders at every level, from technical administrators to senior security and IT executives. Through data-driven account management, you will identify risks, anticipate customer needs, and deliver measurable business outcomes. This is an opportunity to join a growing technology environment where you can shape customer success strategies and contribute to the development of scalable processes.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1