Enterprise Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.

This role offers the opportunity to shape the experience and long-term success of a portfolio of enterprise customers, including strategic accounts with complex integrations. You will develop and execute customer success strategies that strengthen relationships, improve retention, and drive sustainable revenue growth. Acting as a trusted customer advocate, you will work closely with senior stakeholders and cross-functional teams to ensure customer needs translate into meaningful business outcomes. Through performance analysis and industry insights, you will identify opportunities to improve customer value and expand existing partnerships. You will also contribute to team development by mentoring colleagues and encouraging a culture of collaboration and continuous learning. This is a full-time, fully remote opportunity in a flexible, customer-focused SaaS environment.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1