Especialista de Negócios Sênior [Jornadas Digitais]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Specialist – Digital Journeys (Especialista de Negócios Sênior [Jornadas Digitais]) based in Brazil.

As a Senior Business Specialist, you will play a key role in designing, managing, and optimizing digital customer journeys, with a particular focus on WhatsApp as a strategic business channel. You will oversee initiatives from opportunity identification and business requirements through implementation, monitoring, and continuous improvement. Working closely with Technology, Data, Product, Marketing, and Operations teams, you will help transform business needs into effective digital solutions. You will use data, funnel analysis, and performance indicators to identify opportunities and improve customer acquisition, conversion, retention, and recovery. This role combines business strategy, analytical thinking, and project management in a collaborative, technology-driven environment. You will have the opportunity to influence digital product evolution while delivering measurable business results. It is an excellent opportunity for someone passionate about customer experience, innovation, and digital transformation.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1