CX Consultant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CX Consultant based in Brazil.

We are looking for an experienced Customer Experience (CX) Consultant to contribute to an international transformation project within the construction industry. In this senior-level role, you will assess complex business processes, analyze customer journeys, and identify opportunities to improve the overall customer experience. You will lead interviews with key stakeholders, including senior management and C-level executives, to gather insights and translate them into actionable recommendations. Working closely with an international team of client and consulting professionals, you will independently manage workstreams and drive meaningful project outcomes. This position offers the opportunity to influence customer-centric transformation initiatives through practical, structured, and results-oriented consulting approaches.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1