Associate Customer Operations Manager | Scale Team

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Customer Operations Manager | Scale Team based in Brazil.

In this role, you will build and manage strong customer relationships while supporting account growth, product adoption, and long-term customer success. You will act as a trusted advisor, helping clients navigate operational challenges and make the most of the platform's capabilities. Working in a fast-paced, international SaaS environment, you will collaborate with cross-functional teams to deliver tailored solutions and improve the customer experience. You will combine analytical thinking, project coordination, and relationship management to identify opportunities and prevent customer churn. This is an opportunity to take ownership of meaningful projects, influence product improvements, and contribute to the growth of a global business.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1