Operador de Contact Center

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operador de Contact Center based in Brazil.

We are looking for a proactive Contact Center Operator to support student recruitment and engagement through multiple communication channels.
In this role, you will interact with prospective students by phone, email, chat, WhatsApp, and social media, providing helpful information and guidance throughout the enrollment process.
You will respond to inquiries about admission procedures, identify prospective student needs, and maintain accurate records of every interaction.
Working within a relationship management team, you will also contribute to commercial outreach initiatives designed to attract and engage potential students.
Your ability to communicate clearly, understand customer needs, and deliver attentive service will be essential to creating a positive candidate experience.
This is a remote opportunity with occasional visits to the institution's Pompeia location in São Paulo.
The position follows an afternoon schedule during weekdays, with Saturday working hours.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1