Software Engineer II, Fullstack (Contact Channels)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Software Engineer II, Fullstack (Contact Channels) based in Canada.

The Software Engineer II will join an engineering team focused on building modern customer contact and support experiences.
The role sits within an AI-focused servicing organization, working at the front of the customer support journey.
You will help develop solutions that address customer needs across evolving digital channels and emerging technologies.
Your work may involve adapting to new experiences such as personal AI agents and large language model (LLM)-generated content summaries.
Working alongside engineering, product, design, and analytics colleagues, you will help turn complex problems into reliable software solutions.
You will contribute to scalable web applications and APIs while supporting system performance, availability, and operational reliability.
This is an opportunity to take ownership of meaningful projects, grow your technical skills, and contribute to a collaborative global engineering environment.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1