Director, Client Services (Medicaid Managed Care Experience Required)

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Client Services (Medicaid Managed Care Experience Required) based in the United States.

The Director, Client Services will provide strategic leadership for account management teams supporting a diverse portfolio of health insurance clients. This role focuses on strengthening client relationships, improving retention, and ensuring consistently high service standards across the organization. You will lead and develop Account Executives and Account Managers while serving as a senior escalation point for complex client matters. Working closely with cross-functional departments and senior leadership, you will help resolve challenges, align service strategies with business objectives, and improve the overall client experience. The position combines people leadership, strategic account management, and operational oversight in a fully remote environment. It offers the opportunity to influence departmental performance while building a strong, client-focused team culture.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1