Pessoa Analista de Customer Success Jr

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pessoa Analista de Customer Success Jr based in Brazil.

This is a fully remote opportunity focused on customer success within a SaaS environment.
You will manage a portfolio of customers during onboarding, supporting adoption, engagement, and successful implementation.
The role combines customer relationship management with data-driven prioritization, automation, and emerging AI capabilities.
You will work closely with customers, implementation partners, and internal teams to identify risks and create action plans.
A key part of the position is supporting retention, reducing churn risks, and helping customers realize measurable value.
The environment values curiosity, digital mindset, collaboration, autonomy, and continuous learning.
This is an opportunity to contribute directly to customer experience while developing expertise in SaaS, Customer Success, and AI-enabled processes.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1