Senior Technical Support Engineer - Overnight Shift (PST)
Jobgether · US
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Support Engineer – Overnight Shift (PST) based in the United States.
Take on a key technical leadership role supporting innovative AI-powered healthcare technology used by radiology teams and healthcare organizations. As a senior escalation point, you will resolve complex enterprise support challenges across clinical software, integrations, and customer IT environments. You will take ownership of critical incidents, guide customers through high-impact technical issues, and collaborate closely with Engineering, Product, and Implementation teams. Beyond resolving problems, you will help strengthen support operations through better processes, automation, documentation, and mentoring. This is an opportunity to make a meaningful contribution to technology that supports physicians and improves patient care. The position is fully remote and follows a Wednesday-to-Saturday overnight schedule aligned with Pacific Time.
How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
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