Analista de Atendimento Temporário | CLT

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Analista de Atendimento Temporário | CLT based in Brazil.

We are seeking a customer-focused professional to provide first-level support (N1) and deliver a smooth, efficient, and personalized experience across multiple service channels. In this role, you will guide customers in using a digital platform, clarify questions about processes and services, and ensure requests are handled accurately and promptly. You will also monitor support tickets, maintain operational records, and collaborate with internal teams to resolve issues and improve service quality. Your analytical mindset will help identify recurring problems, track performance indicators, and recommend process improvements. The position requires empathy, clear communication, and strong organizational skills in a digital and customer-oriented environment. This is a temporary, full-time CLT opportunity with a remote work arrangement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1