Sr Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Customer Success Manager based in the United States.

The Senior Customer Success Manager will lead relationships with a portfolio of strategic merchant accounts within the global payments industry. This role focuses on driving customer retention, revenue growth, and long-term value through effective account management and strategic guidance. Acting as a trusted advisor, you will help clients optimize their payment strategies, adopt innovative solutions, and achieve their business objectives. You will collaborate closely with internal teams across sales, support, consulting, operations, finance, and leadership to deliver an exceptional customer experience. The position combines commercial ownership, executive-level engagement, and payments expertise to strengthen customer partnerships. This is an opportunity to influence strategic business outcomes while contributing to the evolution of the global payments ecosystem.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1