Senior Director, Head of Patient Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Head of Patient Services based in the United States.

This is a strategic leadership opportunity for an experienced patient services professional to build and lead a comprehensive U.S. patient support organization ahead of an anticipated launch of an innovative cell therapy for a rare disease. You will shape a high-touch, patient-centered operating model that helps patients, caregivers, healthcare providers, and treatment centers navigate access, affordability, and treatment initiation. The role offers end-to-end ownership of patient services strategy, hub operations, financial assistance programs, and treatment coordination. Working closely with cross-functional teams and external partners, you will establish scalable processes that deliver a seamless and compliant patient experience. You will also oversee vendor performance, operational analytics, and continuous improvement initiatives. This is a hands-on executive position within a growing biotechnology environment, where your leadership will directly contribute to improving access to potentially transformative treatments.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1