Customer Service & Administrative Assistant

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Service & Administrative Assistant based in Brazil.

In this role, you will take ownership of customer communications and administrative operations across multiple franchise locations, ensuring every interaction is handled efficiently and professionally. You will manage high volumes of inbound and outbound communications through phone, email, SMS, and chat while coordinating appointments and customer follow-ups. Your responsibilities will also include maintaining accurate CRM records, managing support requests, and ensuring that no customer inquiry, lead, or task is overlooked. Acting as a key operational support partner, you will help franchise owners and location managers focus on business growth while maintaining excellent customer experiences. You will work in a fast-paced, performance-driven environment where organization, accountability, and responsiveness are essential. This is an opportunity for a proactive professional who enjoys taking initiative, managing multiple priorities, and making a direct impact on daily business operations.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1