Software Support Engineer - Engines

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Software Support Engineer – Engines based in India.

The Software Support Engineer will play a key role in delivering high-quality technical support for specialized prepress software solutions used in the packaging and printing industries. Acting as a trusted technical advisor and customer advocate, you will help clients resolve complex technical challenges while ensuring seamless software operations and deployment experiences. You will manage customer requests, investigate technical issues, and take ownership of problems from initial reporting through resolution. Working closely with customers, subject matter experts, and internal technical teams, you will ensure reliable service delivery and maximize the value customers receive from their software solutions. The position combines technical troubleshooting, customer relationship management, and continuous improvement in a collaborative, international environment. You will also have opportunities to expand your expertise in prepress technologies, web applications, and enterprise software support.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1