Technical Support Engineer (CS)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer (CS) based in the United States.

The Technical Support Engineer will play a key role in helping enterprise customers successfully adopt and operate a platform that connects AI agents and human users with business systems securely. As part of the Customer Success team, you will serve as a trusted technical contact, guiding customers through complex troubleshooting and integration challenges. You will combine hands-on technical expertise with strong customer communication to investigate issues, coordinate resolutions, and deliver timely support. The role also involves helping customers understand advanced product capabilities through training and practical guidance. Working closely with internal teams, you will contribute to process improvements, automation initiatives, and product feedback. This is an opportunity to work in a collaborative, fast-moving environment at the intersection of enterprise software, identity, security, and AI.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1