Intake Specialist | Legal Intake and Scheduling Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Intake Specialist | Legal Intake and Scheduling Specialist based in Brazil.

The Intake Specialist will serve as the first point of contact for prospective clients seeking assistance from a criminal defense law practice. This role is essential to creating a welcoming and reassuring first experience while gathering the information needed to assess whether inquiries meet established intake criteria. You will manage a high volume of incoming and outgoing calls, screen prospective clients, coordinate attorney consultations, and maintain accurate lead records. The position requires empathy, active listening, and sound judgment when handling sensitive or emotionally challenging conversations. You will also support the intake process through payment processing, fee quotations, engagement agreements, and timely follow-ups. This is an opportunity to contribute to a client-focused legal team in a structured, remote environment.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1