[Job - 32559] User Researcher (Senior), Brazil

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

About Us

We are a global digital consultancy with over 8,000 professionals across strategy, research, data science, design, and engineering. We build digital products and solutions for some of the world's leading brands, with a 29-year track record of delivering business impact at scale.

The Role

We are looking for an experienced User Researcher to join our Strategy & Foundations team, embedded in a strategic product program for one of the world's leading dealership management software providers.

You will conduct research across the full discovery runway - from generative fieldwork and stakeholder interviews through to evaluative usability testing on live prototypes. Your findings will feed directly into the service blueprint, inform product prioritisation, and give strategy leads the evidence they need to make confident investment decisions.

You'll go beyond gathering and presenting research findings. You'll translate insights into actionable recommendations, influence decision-making across multidisciplinary teams, and work closely with Service Designers and Product Managers to ensure research informs product and service direction.

You'll collaborate regularly with stakeholders and customers across the UK and US.

Our benefits:   -Health and dental insurance -Meal and food allowance -Childcare assistance -Extended paternity leave -Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass; -Profit Sharing and Results Participation (PLR); -Life insurance -Continuous learning platform (CI&T University); -Discount club -Free online platform dedicated to physical, mental, and overall well-being -Pregnancy and responsible parenting course -Partnerships with online learning platforms -Language learning platform And many more!   More details about our benefits here: https://ciandt.com/br/pt-br/carreiras   At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.   We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.