Descrição da vaga
<p><span class="TextRun SCXW246265904 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW246265904 BCX0">Why Valtech? </span><span class="NormalTextRun SCXW246265904 BCX0">We’re</span> <span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW246265904 BCX0">the</span> <span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW246265904 BCX0">experience</span><span class="NormalTextRun SCXW246265904 BCX0"> innovation company </span><span class="NormalTextRun SCXW246265904 BCX0">- </span><span class="NormalTextRun CommentStart SCXW246265904 BCX0">a</span><span class="NormalTextRun SCXW246265904 BCX0"> trusted partner</span><span class="NormalTextRun SCXW246265904 BCX0"> to the world’s most recognized brands. To our people we offer </span><span class="NormalTextRun SCXW246265904 BCX0">growth opportunities, </span><span class="NormalTextRun SCXW246265904 BCX0">a </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW246265904 BCX0">values</span><span class="NormalTextRun SCXW246265904 BCX0">-driven culture, </span><span class="NormalTextRun SCXW246265904 BCX0">international </span><span class="NormalTextRun SCXW246265904 BCX0">careers</span><span class="NormalTextRun SCXW246265904 BCX0"> and the chance to shape the future of experience.</span></span><span class="EOP CommentStart SCXW246265904 BCX0" data-ccp-props="{}"> </span></p>
<h3><strong><span data-contrast="auto">The opportunity</span></strong></h3>
<p><span data-contrast="auto">At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">We are proud of:</span><span data-ccp-props="{}"> </span></p>
<ul>
<li><a href="https://www.valtech.com/work/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025" target="_blank"><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">The work we do and the innovation we drive</span></span></a><span data-ccp-props="{}"> </span></li>
<li><a href="https://www.valtech.com/career/our-values/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025" target="_blank"><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">Our values of share, care </span><span data-ccp-charstyle="Hyperlink">a</span><span data-ccp-charstyle="Hyperlink">nd dare</span></span></a><span data-ccp-props="{}"> </span></li>
<li><a href="https://www.valtech.com/valtech-as-workplace/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025" target="_blank"><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">A workplace culture that fosters creativity, diversity and autonomy</span></span></a><span data-ccp-props="{}"> </span></li>
<li><a href="https://www.valtech.com/about/offices/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025" target="_blank"><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">Our borderless, global framework, </span><span data-ccp-charstyle="Hyperlink">which enables </span><span data-ccp-charstyle="Hyperlink">seamless collaboration</span></span></a><span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">The role </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto">As an <strong><span data-teams="true">IT Engineer | Operations</span></strong></span><strong><span data-contrast="auto">,</span></strong><span data-contrast="auto"> you will take ownership of second-line IT support and the administration, maintenance, and continuous improvement of our IT environment across Windows, macOS, and Linux. You will work hands-on with endpoint management, Microsoft 365, identity and access management, infrastructure, and automation to ensure reliable and secure IT services across our organization. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto"> </span> <br><strong><span data-contrast="auto">What will you do?</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><strong><span data-contrast="auto">IT Operations & Troubleshooting:</span></strong><span data-contrast="auto"> Handle second-line support and escalate incidents, troubleshoot complex endpoints, operating system, application, network, and access issues, and drive problems through resolution. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Endpoint & Identity Management:</span></strong><span data-contrast="auto"> Manage the lifecycle of Windows and macOS devices, administer Microsoft Active Directory and Entra ID, and manage user accounts, permissions, authentication, and access. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Microsoft 365 Administration:</span></strong><span data-contrast="auto"> Administer Microsoft 365 services, including users, groups, licenses, permissions, and collaboration tools. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Infrastructure & Connectivity:</span></strong><span data-contrast="auto"> Support Windows and Linux servers, virtualization, cloud-based services, and network connectivity, working with specialist teams and vendors when needed. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Server and virtualization</span></strong><span data-contrast="auto">: Windows and Linux server administration and virtualization technologies such as VMware or Hyper-V. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Cloud</span></strong> <strong><span data-contrast="auto">administration</span></strong><span data-contrast="auto">: Cloud platforms management such as Azure, AWS, or GCP. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><strong><span data-contrast="auto">Automation & Continuous Improvement:</span></strong><span data-contrast="auto"> Use PowerShell and other scripting tools to automate repetitive tasks, resolve recurring issues, and improve operational efficiency. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Security & Documentation:</span></strong><span data-contrast="auto"> Apply security and least-privilege principles, follow incident and change-management processes, and maintain clear technical documentation and operational procedures. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Collaboration & Projects:</span></strong><span data-contrast="auto"> Contribute to IT projects, system upgrades, migrations, and new technology implementations while sharing knowledge with colleagues across local and international teams. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Who are you?</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto">You are a hands-on IT professional with </span><strong><span data-contrast="auto">at least 3 years of practical experience in IT Operations, System Administration, or a similar technical infrastructure role</span></strong><span data-contrast="auto">. You can independently investigate technical issues, administer IT systems, and take ownership of problems from initial diagnosis through to resolution. </span></p>
<p><span data-contrast="auto">You bring practical experience in the following areas: </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><strong><span data-contrast="auto">Endpoint management:</span></strong><span data-contrast="auto"> Administering and troubleshooting Windows and macOS devices, including provisioning, configuration, patching, and software deployment. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Identity & Microsoft 365:</span></strong><span data-contrast="auto"> Working with Active Directory and/or Entra ID, user and access administration, authentication, permissions, and Microsoft 365 services. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">IT support & troubleshooting:</span></strong><span data-contrast="auto"> Handling escalated incidents involving operating systems, applications, hardware, user access, and network connectivity. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Networking fundamentals:</span></strong><span data-contrast="auto"> Troubleshooting TCP/IP, DNS, DHCP, Wi-Fi, LAN, and VPN connectivity issues. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">Scripting & automation:</span></strong><span data-contrast="auto"> Using PowerShell or another scripting language to automate administrative tasks and improve IT processes. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><strong><span data-contrast="auto">IT service management:</span></strong><span data-contrast="auto"> Working with an ITSM platform, ticketing system, and structured incident, request, and change-management processes. </span> <br><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">In addition, you: </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto">Have a security-conscious mindset and understand access control, least privilege, and the importance of reliable IT operations. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Can prioritize incidents and tasks, work independently, and collaborate effectively with technical teams, service desk colleagues, and external vendors. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Communicate clearly in English, both verbally and in writing, in an international working environment. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Take initiative, document your work, and look for lasting solutions rather than repeatedly fixing the same issues. </span> <br><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">It would be an advantage if you also have experience with:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto">CI/CD pipelines and collaboration with development or DevOps teams. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Using AI tools responsibly to support troubleshooting, scripting, documentation, and IT automation. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
</ul>
<p><strong><span class="TextRun MacChromeBold SCXW105898609 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW105898609 BCX0">If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.</span></span><span class="EOP SCXW105898609 BCX0" data-ccp-props="{}"> </span></strong></p>
<p> </p>
<h3><strong><span data-contrast="auto">Commitment to reaching all kinds of people</span></strong><span data-ccp-props="{}"> </span></h3>
<p><span data-contrast="auto">We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. </span><a href="https://www.valtech.com/about/diversity-inclusion/" target="_blank"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Explore our Diversity & Inclusion site</span></span></a><span data-contrast="auto"> to see how we’re creating a more equitable Valtech for all.</span><span data-ccp-props="{}"> </span></p>
<h3><strong><span data-contrast="auto"><br>The benefits </span><span data-ccp-props="{}"> </span></strong></h3>
<ul>
<li><strong>Private health insurance</strong><br>We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.</li>
<li><strong>Education program</strong><br>We never stop learning, that’s why we offer our employees an educational program with training and certification.</li>
<li><strong>Wellbeing program</strong><br>We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!</li>
<li><strong>Free beverages</strong><br>Enjoy free coffee, drinks, and snacks at work, or join one of our famous company dinners.</li>
<li><strong>Events</strong><br>We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues.</li>
<li><strong>Competitive conditions</strong><br>Besides a competitive salary and 24 days of vacation, you will join annual company events with the whole team.</li>
<li><strong>Challenging projects</strong><br>Ready for a challenge? We guarantee you'll find challenging projects at Valtech!</li>
<li><strong>Cool colleagues</strong><br>What's the most important thing in a job? Cool colleagues with whom you spent most of the time during the week. We have a lot of them!</li>
<li><strong>Honest feedback</strong><br>Honesty, openness and respect are among our core values. We encourage an open feedback culture in order to build trust and grow together.<br><br></li>
</ul>
<h3><strong><span data-contrast="auto">Your application process</span></strong></h3>
<p><span data-contrast="auto">Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.</span></p>
<p><span data-contrast="auto">⚠️ Beware of recruitment fraud!</span></p>
<p><span data-contrast="auto">We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p>
<h3><strong><span data-contrast="auto">About Valtech</span></strong></h3>
<p><span data-contrast="auto">Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Are you ready to create what’s next? Join us.</span></p>