Product Manager Technology -Release Engineering

<div class="content-intro"><p>We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.</p></div><p class="font-claude-response-body break-words whitespace-normal">We're looking for a <strong>PMT – Release Engineering</strong> to join our <strong>Platform Reliability area.</strong> This is an opportunity to own the product vision and strategy for the tooling, platforms, and practices that keep Super reliable whilst dramatically improving developer productivity. You'll work at the intersection of observability, incident management, and developer experience — making Super Technologies engineers your primary customer so they can spend more time shipping value and less time firefighting.</p> <p class="font-claude-response-body break-words whitespace-normal">The <strong>PMT – Release Engineering</strong> role is characterised by a strategic blend of product vision and technical expertise. This individual is responsible for driving product development from conception through launch and beyond. The PMT leverages data-driven insights to define product strategy and roadmaps, ensuring alignment with business objectives. They collaborate closely with engineering teams, translating customer needs into detailed technical requirements and specifications. A critical aspect of this role involves fostering cross-functional collaboration, effectively communicating with stakeholders, and influencing without direct authority. The PMT is expected to demonstrate a strong understanding of software development principles, analyse complex data sets, and drive decision-making based on measurable outcomes. End-to-end ownership is paramount, requiring the PMT to proactively identify and address challenges, manage product backlogs, and continuously optimise product performance.</p> <p class="font-claude-response-body break-words whitespace-normal">In <strong>Release</strong>, this means owning the software delivery lifecycle from development to production, and the developer experience within that scope. Your customers are primarily Super Technologies engineers, and your goal is to amplify their impact by giving them clear signals, powerful tools, and simple paths to developing, building, testing, and releasing applications.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What the role involves</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own the product vision, strategy, and roadmap for Release engineering, spanning development, build, testing, and releasing used by engineering teams across Super.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Treat Super Technologies engineers as your primary customers — deeply understand their workflows, pain points, and cognitive load when building and operating services, and translate these into clear product requirements.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define and evolve the complete developer experience around shipping applications reliably and the right way.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with engineering teams to understand key user journeys and points of friction to create a cohesive and excellent developer platform.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Drive adoption of platform best practices and converge on unified contracts across capabilities.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Use data to guide decisions — define and track KPIs such as MTTR, cycle time, release frequency, signal-to-noise ratio, and developer productivity metrics related to our SDLC.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate closely with Platform, Product, Security, and vertical teams to sequence the roadmap, balance short-term firefighting with long-term investments, and land changes through effective enablement and change management.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain and prioritise a transparent backlog across multiple stakeholder groups, ensuring clarity of trade-offs, timelines, and success criteria.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Work with engineering counterparts to align on technical architecture, integration points, and rollout plans for reliability tooling and observability platforms.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Champion a culture of continuous improvement, helping teams move in a single direction and increase the impact of the most recent LLM motions.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>What we are looking for</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">5+ years of experience in product management or technical programme/product roles, with at least part of that time focused on platform, infrastructure, SRE, or developer experience products.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong background in software delivery lifecycle and CI/CD pipelines, with experience balancing the needs of several ecosystems whilst maintaining focus.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Hands-on experience with CI/CD systems, Kubernetes, and software development.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven ability to work with engineering teams on technical problems — comfortable discussing architectures, failure modes, SLOs, and operational constraints, and able to translate these into product decisions and requirements.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated success building products or platforms for internal engineering customers, with measurable impact on developer productivity, reliability, or delivery speed.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to define, track, and communicate outcome-oriented metrics (e.g. build times, release failure rate, release frequency, developer satisfaction, product adoption) and use them to drive prioritisation and continuous improvement.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent communication and stakeholder management skills, with a track record of influencing without formal authority across multiple teams and seniority levels.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong analytical and problem-solving skills, including comfort working with data to validate hypotheses, evaluate trade-offs, and measure impact.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">End-to-end ownership mindset — from discovery and problem definition through delivery, rollout, adoption, and iteration.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Nice to have</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Direct experience working with SRE, DevOps, or platform teams in a high-scale, multi-service environment.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience designing or migrating CI/CD tooling across complex workloads.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with developer productivity tooling and workflows: feature flags, deployment strategies, service catalogues, and runbook automation.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience connecting engineering signals to customer experience and business metrics, such as customer journey SLOs, error budgets, or funnel drop-offs.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience introducing or evolving golden paths and self-service platforms that reduce cognitive load for engineers.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort working with AI and automation-based approaches to reliability and developer experience, such as code reviews, quality gates, automated diagnostics, or developer copilots for operational tasks.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Background in high-availability, high-reliability domains such as fintech, betting, gaming, or large-scale consumer platforms where uptime and performance directly impact revenue and customer trust.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>What we offer</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Medical / Health Insurance</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Open Annual Leave</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Employee Assistance Programme</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Training &amp; Learning Development</li> </ul> <p class="font-claude-response-body break-words whitespace-normal">Additional benefits vary by country and will be shared during the hiring process.</p><div class="content-conclusion"><p><strong>About Super</strong></p> <p>We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.</p> <p><strong>Shaping the Future of Play</strong></p> <p>Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page:&nbsp;<a href="http://super.xyz/careers">super.xyz/careers</a>&nbsp;</p> <p><em>Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming &amp; Betting Association (EGBA).</em></p> <p><em>At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.</em></p></div>