Staff Engineer, Public Cloud Operations

<p class="p1">OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.<strong><br><br>Who We Are</strong></p> <p class="p1">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</p> <p class="p1">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.&nbsp;</p> <p class="p1">Across our multiple offices globally, we are united by our core principles:&nbsp;<em>We Before Me</em>,&nbsp;<em>Do the Right Thing</em>, and&nbsp;<em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</p> <p class="p1">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.<br><br></p> <p class="p1"><strong>About The Opportunity</strong></p> <p class="p1">We are currently seeking a&nbsp;Public Cloud Operations Expert&nbsp;to join our Singapore team. You be will responsible for the full lifecycle management of enterprise-level hybrid cloud infrastructure, leading unified orchestration, operations, and cost optimisation of&nbsp;AWS&nbsp;and&nbsp;Alibaba Cloud&nbsp;resources, ensuring high availability, high performance, and compliance.</p> <p class="p1"><strong>What You’ll Be Doing&nbsp;</strong></p> <ol class="ol1"> <li class="li1"><strong>Cloud Platform Architecture &amp; Operations</strong></li> <ol class="ol1"> <li class="li1">Plan, deploy, monitor, and maintain AWS services (EC2, S3, VPC, Lambda, EKS, etc.) and Alibaba Cloud services (ECS, OSS, VPC, Function Compute, ACK, etc.).</li> <li class="li1">Design highly available, auto-scaling cloud architectures, optimizing network (e.g., Alibaba Cloud CEN, AWS Direct Connect), storage, and compute resource configurations.</li> </ol> <li class="li1"><strong>Monitoring &amp; Incident Management</strong></li> <ol class="ol1"> <li class="li1">Implement full-stack monitoring and alerting using cloud-native tools (AWS CloudWatch, Alibaba Cloud CloudMonitor) and open-source solutions (Prometheus+Grafana, ELK).</li> <li class="li1">Lead critical incident response, perform root cause analysis, and implement preventive measures (e.g., resource contention, misconfigurations, network latency).</li> </ol> <li class="li1"><strong>Cost Optimisation &amp; Resource Management</strong></li> <ol class="ol1"> <li class="li1">Analyse cloud resource usage, reduce costs via reserved instances, auto-scaling, and storage lifecycle policies (e.g., AWS S3 Intelligent-Tiering, Alibaba Cloud OSS Archive).</li> <li class="li1">Establish resource quota management strategies to prevent waste and overspending.</li> </ol> <li class="li1"><strong>Security &amp; Compliance</strong></li> <ol class="ol1"> <li class="li1">Implement cloud security baselines (security groups, IAM policies, Alibaba Cloud RAM permissions, AWS Security Hub), conduct regular security audits, and remediate vulnerabilities.</li> <li class="li1">Design granular access controls using AWS IAM and Alibaba Cloud RAM, and enforce database auditing (e.g., AWS CloudTrail + Alibaba Cloud DAS).</li> </ol> <li class="li1"><strong>Cross-Team Collaboration &amp; Knowledge Sharing</strong></li> <ol class="ol1"> <li class="li1">Collaborate with development teams to optimize application architectures and provide cloud-native solutions (Server-less, Microservices).</li> <li class="li1">Document operational procedures (SOP manuals) and lead internal technical training sessions.</li> </ol> </ol> <p class="p1">&nbsp;</p> <p class="p1"><strong>What We Look For In You&nbsp;</strong></p> <ol class="ol1"> <li class="li1"><strong>Technical Skills</strong></li> <ul class="ol1"> <li class="li1">Mastery of core services (compute/storage/network/security) on AWS or Alibaba Cloud, with familiarity in the other platform.</li> <li class="li1">Proficient in Linux/Windows system operations and automation tools (Shell/Python/Ansible).</li> <li class="li1">Hands-on experience with containerized operations (Kubernetes, ECS/EKS, ACK) and cloud-native technologies (e.g., Service Mesh).</li> </ul> <li class="li1"><strong>Experience Requirements</strong></li> <ul class="ol1"> <li class="li1">5+ years of operations experience, with at least 3 years focused on public cloud (AWS/Alibaba Cloud) environments managing 100+ instances.</li> <li class="li1">Experience in building cloud platforms from scratch, hybrid cloud architecture design, or large-scale migration projects (e.g., IDC-to-cloud) is preferred.</li> </ul> <li class="li1"><strong>Team Management</strong></li> <ul class="ol1"> <li class="li1">Excellent team management and communication skills to lead and collaborate with operations, development, testing, and security teams.</li> </ul> <li class="li1"><strong>Certifications &amp; Education</strong></li> <ul class="ol1"> <li class="li1">AWS Certified SysOps Administrator or Alibaba Cloud ACP/ACE certifications are preferred.</li> <li class="li1">Bachelor’s degree or higher in Computer Science, Network Engineering, or related fields.</li> </ul> </ol> <p class="p1">&nbsp;</p> <p class="p1"><strong>Nice-To-Haves&nbsp;</strong></p> <ul class="ul1"> <li class="li1">Familiarity with multi-cloud management platforms (AWS, Alibaba Cloud, Azure) or FinOps cost optimisation methodologies.</li> <li class="li1">Experience in cloud security practices, including Web Application Firewall (WAF) and DDoS protection (Alibaba Cloud Anti-DDoS Premium, AWS Shield).</li> <li class="li1">Exposure to big data/AI operations (e.g., Alibaba Cloud MaxCompute, AWS EMR).</li> </ul> <p class="p1">&nbsp;</p> <p class="p1"><strong>Perks &amp; Benefits&nbsp;</strong></p> <ul class="ul1"> <li class="li1">Competitive total compensation package</li> <li class="li1">L&amp;D programs and education subsidy for employees' growth and development</li> <li class="li1">Various team building programs and company events</li> <li class="li1">Wellness and meal allowances</li> <li class="li1">Comprehensive healthcare schemes for employees and dependants</li> <li class="li1">More that we love to tell you along the process!</li> </ul><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>