Senior Manager /Director, P2P Growth

<div data-page-id="MptodQWymoZJoTxw95JlwRS2gxg" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-KDqBduzrNokmpsxHtx4lghoVgnc"><strong>Who We Are</strong></h2> <div class="ace-line ace-line old-record-id-Kj2UdYHXroHA95xqSwYlzKKRg5d">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-PT2idhyWOohNwnxyHiQl74U5geg">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div> <div class="ace-line ace-line old-record-id-UxTZdwxNJoEfiZxGcS9lxXvwgPb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div> <div class="ace-line ace-line old-record-id-PMpPdEpkHooxLcxMU9ill7weg3J">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div> <h2 class="heading-2 ace-line old-record-id-MbuQdHwZGoGuHHxBFt7lu1O5gub">About the role</h2> <div class="ace-line ace-line old-record-id-PAbfdHUumoJRYsx4sFflqmKpgYd">OKX runs a large peer-to-peer (P2P) crypto marketplace: an escrow-protected orderbook where users buy and sell crypto for local fiat through verified liquidity providers, with support for a wide range of local payment methods. The professional liquidity providers who post offers are what keep the marketplace deep and reliable.</div> <div class="ace-line ace-line old-record-id-FfzedqcJjoiUddxV3oSl5CMvgcA">You will lead a team that owns the relationship with these key liquidity providers in variousmarkets: supporting partners' operational needs, maintaining marketplace depth and reliability, and improving partner experience. This is a builder's seat: high ownership, frontline, and fast-moving.</div> <h2 class="heading-2 ace-line old-record-id-AWhBdiePYoqeXDxl5SOlzmr5g5f">What you'll do</h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-WS5gdZFZOoNFB1xqzKClJCdpgC2" data-list="bullet"> <div>Own the P2P liquidity provider programme:&nbsp;monitor marketplace depth and coverage, and improve partner satisfaction and retention</div> </li> </ul> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Ufm0d7VOsoP0i9xrMMflhg8Bgcd" data-list="bullet"> <div>Lead and grow a team of account managers, setting direction and raising the operating bar.</div> </li> <li class="ace-line ace-line old-record-id-XHvNdEUOToTvzUxFQKylipsFgUc" data-list="bullet"> <div>Manage the liquidity-provider programme, tiering frameworks, account management and retention\</div> </li> <li class="ace-line ace-line old-record-id-VWt1ddfBIoGg1Gx7Lhnl2gsrg7b" data-list="bullet"> <div>Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions.</div> </li> <li class="ace-line ace-line old-record-id-BkyWdcYwmo8Lrnx54pdlC2s7gTh" data-list="bullet"> <div>Contribute to user quality and marketplace health, partnering with the user risk team on high-risk user profiling and dispute reduction. (Growth is the priority; risk exposure is a plus, not a requirement.)</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-NNyvdbKaIou7G8xDO20lzkIQgog">What we're looking for</h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-VgpDdXbo1oCsAqx7hPSlzkYlgFd" data-list="bullet"> <div>7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with a track record of managing partner programmes at scale. Multi-market experience is strongly preferred.</div> </li> <li class="ace-line ace-line old-record-id-LgPUdoCmboGohtxX9kNl4YUYgEf" data-list="bullet"> <div>Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality.</div> </li> <li class="ace-line ace-line old-record-id-LfHYdGI9goz1lmxh5AelPEaMgjf" data-list="bullet"> <div>Strong data and funnel fluency: owns metrics, runs analysis, steers decisions from data.</div> </li> <li class="ace-line ace-line old-record-id-LEyad6yoAoezhLxnc12ljUFCgzh" data-list="bullet"> <div>High-energy and genuinely hungry: gets on the frontline, has built something 0 to 1, and pushes into harder markets rather than safer ones.</div> </li> <li class="ace-line ace-line old-record-id-V026d67pIoSZclxGEV4l3Kqqgqf" data-list="bullet"> <div>Backgrounds in payments, remittance or fintech are especially relevant. Crypto or digital-currency experience is a plus, not a requirement. Strong operators from large internet and marketplace companies are also welcome.</div> </li> <li class="ace-line ace-line old-record-id-DL2fdzf6BoHXqZx2akClOccIgGb" data-list="bullet"> <div>Working proficiency in English. At least one of the two roles also requires working proficiency in Mandarin (liquidity-provider and stakeholder coverage across Greater China markets).</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-WOS2dwrNzodiOKxenKwlh0VrgTg">Nice to have</h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-QhxudR0p3o1wTbxOuHslncNCg9d" data-list="bullet"> <div>Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance.</div> </li> <li class="ace-line ace-line old-record-id-FJ1jdXDfcoNmCpxBs9ClkQEEgqe" data-list="bullet"> <div>Exposure to emerging markets (Southeast Asia, Africa, LatAm, MENA).</div> </li> <li class="ace-line ace-line old-record-id-HSDhd9kFvoTKZlxcwBQl1f2agEe" data-list="bullet"> <div>Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations.</div> </li> </ul> <h2 class="ace-line ace-line old-record-id-Er2NdBeF8ogdRZx79niljr9ngRb"><strong>Perks &amp; Benefits</strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-YFFrd7G4lo0N8mx6C0ElLmS9gAe" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-ZSxpdVmQAodGDUxg6DJlbTwNgob" data-list="bullet"> <div>L&amp;D programs and Education subsidy for employees' growth and development</div> </li> <li class="ace-line ace-line old-record-id-NJ9Xd0VmDoyXVExIVP3lzm9Vg9f" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-BnX6dNK80oEaTcxSZs2lt7LCgKf" data-list="bullet"> <div>Wellness and meal allowances</div> </li> <li class="ace-line ace-line old-record-id-Kh0hdY8wNosbySxGn6Jl6pJ6gzf" data-list="bullet"> <div>Comprehensive healthcare schemes for employees and dependants</div> </li> <li class="ace-line ace-line old-record-id-RNH5dXxsioEM28xj29fl2Msmgbf" data-list="bullet"> <div>More that we love to tell you along the process!</div> </li> </ul> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>