Marketing Ad Operations, Investor Relations (Remote)

<p><span style="font-family: helvetica, arial, sans-serif;"><strong>Who We Are (<a href="http://www.modemobile.com/" target="_blank">Mode.Inc</a>)</strong></span></p> <p>Mode is a fast-growing technology company building businesses at the intersection of AI, data, mobile apps, and digital experiences. Our portfolio of mobile apps and digital products reaches 100M+ monthly active users across a global audience. We continue to accelerate growth through product innovation, strategic acquisitions, and emerging business opportunities.</p> <p>Mode was recognized by Deloitte as the <strong>#1 fastest-growing software company in North America</strong> on the 2023 Technology Fast 500. Today, we are building our next phase of growth, including expanding Mode's AI and data business and developing direct relationships with companies that can benefit from the data and capabilities we have built.</p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Our Team and Culture Drive Our Success</strong></span></p> <p><span style="font-weight: 400; font-family: helvetica, arial, sans-serif;">Our team is the heart of our culture.&nbsp; We value innovation, collaboration, and curiosity, with a passion for getting things done.&nbsp; We strive to hire and cultivate the best team members and foster a culture of open communication and transparency.&nbsp; We are driven and hard-working but also committed to having fun along the way.&nbsp; We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400;">You can read more about our team and how we work </span><a href="https://www.modemobile.com/team" target="_blank">here</a>.</span></p> <p><strong>The Role</strong></p> <p>We are seeking a highly organized, detail-oriented, and proactive individual to manage communications and ad deliverables with our marketing partners. This role requires an individual who can efficiently coordinate marketing campaigns in line with our guidelines, route traffic creatives to the appropriate channels, manage marketing spend and agreements, and ensure seamless execution of digital advertising campaigns.&nbsp;&nbsp;</p> <p>The ideal candidate should be capable of structuring new assets using provided images and copy, as well as creating and managing email campaigns within our designated emailing software. They will also be responsible for maintaining relationships with existing marketing partners while ensuring campaigns remain fresh, innovative, and aligned with company standards.</p> <p>A strong preference will be given to candidates with experience in email marketing, proficiency in HTML, and graphic design capabilities. The successful candidate must be able to work in a fast-paced environment, manage multiple projects simultaneously, and maintain a high standard of accuracy, speed, and efficiency.</p> <p><strong>Who You Are and What You’ll Do</strong></p> <ul> <li><strong>Campaign Setup and Launch&nbsp;</strong> <ul> <li>Develop and execute online advertising campaigns across multiple digital platforms, including display, social media, and email marketing.</li> <li>Utilize email marketing platforms such as Klaviyo and CleverTap to create, schedule, and optimize campaigns.</li> <li>Ensure campaigns align with brand messaging, company guidelines, and investor relations objectives.</li> </ul> </li> <li><strong>Ad Traffic Management&nbsp;</strong> <ul> <li>Coordinate and traffic ad creatives to appropriate partners, ensuring timely and accurate delivery.</li> <li>Manage creative assets, including banners, landing pages, and email templates, to maintain brand consistency.</li> <li>Collaborate with internal and external stakeholders to ensure smooth execution of ad placements.</li> <li>Ensure all campaigns maintain a high standard of freshness, creativity, and brand alignment.</li> <li>Familiarity with DSPs and programmatic advertising platforms (The Trade Desk, StackAdapt, DV360, etc.) a plus</li> </ul> </li> <li><strong>Campaign Performance Monitoring</strong> <ul> <li>Monitor and analyze key campaign performance metrics, including impressions, clicks, conversions, open rates, and ROI.</li> <li>Generate reports and insights to optimize campaign effectiveness and improve engagement.</li> <li>Identify underperforming campaigns and implement strategic adjustments to enhance performance.</li> <li>Maintain oversight of ad tracking dashboards to ensure accurate performance assessment.</li> </ul> </li> <li><strong>Technical Troubleshooting</strong> <ul> <li>Identify and resolve technical issues related to ad serving, tracking, and reporting.</li> <li>Work closely with IT and development teams to implement necessary updates and fixes.</li> <li>Ensure seamless integration of marketing tools with CRM and analytics platforms.</li> </ul> </li> <li><strong>Compliance and Quality Assurance</strong> <ul> <li>Ensure all ad creatives, email campaigns, and marketing materials comply with company policies, industry regulations, and legal standards.</li> <li>Conduct thorough quality checks to maintain high standards in design, messaging, and execution.</li> <li>Maintain detailed records of campaign approvals and compliance documentation.</li> </ul> </li> </ul> <p><strong>What You Bring to the Team</strong></p> <ul> <li>A bachelor's degree in marketing, communications, business, or a related field is preferred but not required.</li> <li>Minimum 2-4 years in digital marketing, email marketing, or advertising operations.</li> <li>Technical Skills: <ul> <li>Proficiency in email marketing platforms (Klaviyo, CleverTap, Mailchimp, etc.).</li> <li>Working knowledge of HTML and CSS for email and landing page design. Experience with Webflow is strongly preferred.</li> <li>Experience with Google Analytics (Tagging), Facebook Business Manager, and ad tracking tools.</li> <li>Basic graphic design skills (Adobe Photoshop, Canva, or similar software).</li> <li>Familiarity with AI-assisted tools (e.g., ChatGPT, Claude, or similar) to generate, refine, and QA marketing creatives, email copy, and campaign variations.</li> <li>Ability to use AI to accelerate workflows such as copy iteration, subject line testing, reporting summaries, and campaign documentation while maintaining brand and compliance standards.</li> </ul> </li> <li>Analytical Skills: <ul> <li>Strong ability to interpret data and generate actionable insights.</li> <li>Experience with A/B testing and performance optimization.</li> <li>Working knowledge of digital advertising fundamentals (CPC, CPM, CPA, CTR, ROAS)</li> </ul> </li> <li>Communication &amp; Collaboration: <ul> <li>Strong written and verbal communication skills.</li> <li>Ability to work collaboratively with cross-functional teams, including designers, developers, and external agencies.</li> <li>Maintain and foster relationships with current marketing partners.</li> </ul> </li> <li>Time Management: <ul> <li>Exceptional organizational skills with the ability to handle multiple projects simultaneously.</li> <li>Ability to meet tight deadlines in a fast-paced environment.</li> </ul> </li> <li>Alignment with our core values:<br> <ul> <li><span style="text-decoration: underline;">​​Accountable</span>: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement.</li> <li><span style="text-decoration: underline;">Action-driven</span>: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact.&nbsp; You take initiative, roll up your sleeves, and get things done.</li> <li><span style="text-decoration: underline;">Caring</span>: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.</li> <li><span style="text-decoration: underline;">Curious</span>: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better.&nbsp; You're a lifelong learner with a thirst for knowledge and a constant desire to improve.</li> <li><span style="text-decoration: underline;">Thorough</span>: Your work is thoughtful, impactful, timely, accurate, and complete.&nbsp; You pay attention to detail, are meticulous, and ensure quality work and compliance.</li> </ul> </li> <li>Preferred Qualifications: <ul> <li>Prior experience in investor relations or financial services marketing.</li> <li>Experience working with or in a marketing agency.</li> <li>Understanding of digital advertising trends, regulations, and compliance best practices.</li> </ul> </li> </ul> <p><strong>We Believe In The Following Workplace Norms</strong></p> <ul> <li>Allow OKRs to Guide Us</li> <li>Assume Positive Intent</li> <li>Agree to Disagree &amp; Commit</li> <li>Set New Precedents</li> <li>Accomplish More with Less</li> <li>Hold Yourself &amp; Others to High Standards</li> <li>Speak Up</li> <li>Be Resourceful</li> <li>Follow the 80/20 Rule</li> </ul> <p><strong>What We Are Offering</strong></p> <ul> <li>We are a 100% remote-first, global company.</li> <li>A competitive compensation package.</li> <li>We offer generous perks &amp; benefits to team members.&nbsp;</li> <li>Participation in the Company's equity plan (for full-time team members).</li> <li>We provide individual bonuses in accordance with our Company Bonus Program.</li> <li>Work with energetic, passionate, and results-driven people.</li> <li>Celebrate team members' personal and work milestones.</li> <li>Remote social activities, including virtual coffee buddies.&nbsp;</li> <li>Bonus.ly - We use<a href="http://bonus.ly/"> </a>Bonus.ly as a way to recognize and reward team members for their hard work and commitment.</li> <li>Weekly Wednesday Get Stuff Done Days (No Meetings).</li> <li>Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).</li> </ul> <p>This role is ideal for a results-driven marketing professional with a strong technical background and a keen eye for detail. If you are passionate about digital marketing and investor communications, we encourage you to apply and join a dynamic and innovative team.</p> <p><strong>If we just described you and your perfect role, we'd love to talk with you.&nbsp; We have a lot to accomplish this year and look forward to making headway and creating success together!</strong></p> <p><em>Mode.Inc does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.</em></p> <p>Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.</p>