Software Engineer, Delivery : Release

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><p>The Software Delivery Section, part of the Infrastructure Platforms Department, is dedicated to enhancing the safety, reliability, and overall customer experience of GitLab’s complete software delivery process. We aim to provide seamless and efficient delivery of GitLab products across all platforms, including SaaS multi-tenant, self-managed, and SaaS single-tenant environments. Our primary goals are to accelerate delivery cycles, minimize incidents, and ensure high-quality releases that consistently meet and exceed customer expectations. By focusing on these objectives, we aim to improve GitLab’s end-to-end software delivery process, making it more reliable, efficient, and aligned with the needs of our users.</p> <p><strong>Responsibilities</strong></p> <p>Backend Engineers with the Software Delivery:Release bring not only a strong background in backend development but also a solid understanding of, or keen interest in, infrastructure and operations. In this role, you will work alongside Site Reliability Engineers (SREs) to enhance release management tooling, infrastructure, and processes. While SREs approach these responsibilities from an operational standpoint, Backend Engineers provide a software development perspective, collaborating closely to deliver efficient and safe solutions for streamlined code delivery across various supported environments. This role is ideal for individuals with a strong coding background who are also comfortable working on infrastructure, automation and operations-related topics or are motivated to develop expertise in these areas.</p> <ul> <li>Guarantee the<a href="https://about.gitlab.com/handbook/engineering/releases/"> GitLab Release Process</a></li> <li>Create new tools and frameworks to automate the release process</li> <li>Build new GitLab release features to replace existing custom tooling by contributing to <a href="https://theseus.gitlab.net/platform/components/release-framework/">new work for our Release Framework</a>&nbsp;</li> <li>Work with individual teams on defining and implementing solutions that will help them release quicker</li> <li>Create frameworks that allow engineers to write code that scales with demand</li> <li>Help teams instrument their code and helps recognize parts of code that could benefit from increased observability</li> <li>Work closely with peer Infrastructure Platforms groups to control the impact of application code running in user facing products</li> <li>Help communicate the release schedule clearly with others</li> <li>Develop monitoring and alerting to measure release process velocity</li> <li>Identify process bottlenecks and introduce optimizations</li> <li>Participate in <a href="https://handbook.gitlab.com/handbook/engineering/deployments-and-releases/#release-managers">Release Manager</a> rotation</li> </ul> <p><strong>Requirements</strong></p> <p>As an ideal candidate, you will have&nbsp;</p> <ul> <li>Strong coding background. Mandatory Ruby or Go (willing to learn Ruby is a must). Proficiency with Ruby is a strong plus. <a href="https://about.gitlab.com/job-families/engineering/backend-engineer/#professional-experience">Ruby on Rails</a> knowledge is not mandatory</li> <li>Experience working on large-scale systems</li> <li>Experience optimizing Continuous Delivery and Continuous Deployment pipelines as well as the tooling and processes that go with them</li> <li>Interest in cloud platforms, containerization, and Infrastructure as Code tools</li> <li>Application and systems observability background</li> <li>Collaboration mindset, boundless curiosity and a demonstrable ability to learn</li> <li>A product development mindset when developing new components</li> </ul> <p>&nbsp;You share our<a href="https://about.gitlab.com/handbook/values/"> values</a>, and work in accordance with those values.</p> <p><strong>Performance indicators</strong></p> <p>The Delivery team has the following performance indicators:</p> <ul> <li><a href="https://about.gitlab.com/handbook/engineering/infrastructure/performance-indicators/#mean-time-to-production-mttp">Mean Time to Production</a>&nbsp;</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>