Business Operations Manager

<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.&nbsp;</p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?&nbsp;</p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience?&nbsp;</p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><h4><span style="font-family: helvetica, arial, sans-serif;"><strong><span style="font-size: 18pt;">The Role</span></strong></span></h4> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">This role drives our AI-first revenue engine by converting GTM strategy into repeatable execution—from messaging and discovery to full deal motions.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partnering with Sales, RevOps, Marketing, Product, Finance, and Engineering, you will build and operationalize AI-enabled workflows (enrichment, routing, copilots) tracked via key dashboards.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">You will combine quantitative data skills (SQL, spreadsheets) with technical fluency to evaluate tools and integrate with the GTM stack alongside data and engineering teams. Ultimately, you will drive adoption, change management, and governance to deliver core outcomes: faster ramp, higher win rates, shorter sales cycles, improved data quality, and team productivity.</span></p> <h4><span style="font-family: helvetica, arial, sans-serif;"><strong><span style="font-size: 18pt;">What You´ll Do</span></strong></span></h4> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Design and deploy AI-augmented workflows across the funnel integrated into the GTM stack with strong CRM/data quality and durable governance (not one-off hacks).</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Own measurement and optimization: define success metrics/ROI, build dashboards, ship v1 fast, then iterate via experimentation using funnel and pipeline data.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Drive adoption and responsible use, establishing the appropriate governance mechanisms aligned with Legal/Security/IT.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Evaluate tools and build-vs-buy decisions for AI/automation (LLM/agent platforms), partnering with Data/Engineering to prototype and productionize.</span></li> </ul> <h4><span style="font-family: helvetica, arial, sans-serif; font-size: 18pt;"><strong>Who You Are:</strong></span></h4> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Engineering background is a must</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Quant + systems mindset: comfortable with messy GTM data and building repeatable operating systems (not one-off analysis)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Strong funnel fluency: deep understanding of end-to-end GTM metrics—conversion, pipeline health/velocity, segmentation</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Clear cross-functional communicator: can translate ambiguity into structured work, align execs/operators/technical teams, and drive measurable outcomes.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">GenAI for GTM experience: either as a builder (agents/workflows/prototypes) or an operator (use-case management, risk/governance, expectation-setting), plus sound vendor/build-vs-buy instincts.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt;">Bias to action: “ship v1, iterate” mindset; proactive about finding bottlenecks and automating them.</span></span></li> </ul> <h4><span style="font-family: helvetica, arial, sans-serif; font-size: 18pt;"><strong>Why You´ll Love it Here:</strong></span></h4> <ul> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Opportunity to have a real impact in a high-growth global category leader</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">40% discount on all Fever events and experiences</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Work in a location in the heart of Madrid, with possible travel across our markets</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Home-office friendly</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Responsibility from day one and professional and personal growth</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Great work environment with an international team of talented people to work with!</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">English Lessons</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We have free&nbsp;food, drink and fruit at the office!</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Possibility to receive in advance part of your salary by Payflow</span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Gympass membership</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span class="TextRun SCXO220905901 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXO220905901 BCX0">#LI-hybrid #LI-fulltime&nbsp;</span></span></span></p><div class="content-conclusion"><p>Thank you for considering joining Fever. We cannot wait to learn more about you!</p> <p>If you want to learn more about us: <a class="c-link" href="https://newsroom.feverup.com/en-US/" target="_blank" data-stringify-link="https://newsroom.feverup.com/en-UKI/208389-goldman-sachs-asset-management-leads-227m-investment-in-live-entertainment-tech-startup-fever" data-sk="tooltip_parent" data-remove-tab-index="true">Fever's Blog</a> | <a href="https://tech.eu/2023/02/02/fever-raises-110-million-in-new-round-at-1-8-billion-valuation" target="_blank">Tech.Eu</a> |<a class="c-link" href="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" target="_blank" data-stringify-link="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" data-sk="tooltip_parent" data-remove-tab-index="true">TechCrunch</a></p> <p>Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!</p> <p>If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.</p> <p>If you want to know more about how Fever processes your personal data, click here&nbsp;<a href="https://docs.google.com/document/d/1cIzPP7QJGht5LAGKkRGQP8fxh-Z4Mfph2JhGSvhd8zM/edit?tab=t.0#heading=h.y7rpsj7nzave" target="_blank">Fever - Candidate Privacy Notice</a></p></div>