Associate Database Administrator (SQL Server, Oracle)
Exadel Inc (Website) · São Paulo, Brazil
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<p>Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment.</p>
<p>This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities.</p>
<p>The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders.</p>
<h3>Why Join Exadel</h3>
<p>We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.</p>
<p>From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.<br>What powers it all? Our people are ambitious, collaborative, and constantly evolving.</p>
<h3>About the Client</h3>
<p>A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.</p>
<p><strong>Work Type:</strong> Hybrid, with on-site attendance twice per week<br><strong>Working Hours:</strong> 10:00 p.m.–10:00 a.m.<br><strong>Schedule:</strong> 12x36 rotation</p>
<h3>What You’ll Do</h3>
<ul>
<li>Plan, develop, and execute technical support activities for users and database infrastructure</li>
<li>Provide database support remotely and on-site as required</li>
<li>Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents</li>
<li>Provide users with technical guidance, clarification, and status updates</li>
<li>Troubleshoot database issues and escalate critical incidents when necessary</li>
<li>Support database implementations, migrations, upgrades, and technology-transfer activities</li>
<li>Perform preventive and corrective maintenance to ensure database stability and availability</li>
<li>Monitor the performance, capacity, health, and availability of database management systems</li>
<li>Identify potential performance, storage, security, and availability issues before they affect operations</li>
<li>Administer and configure SQL Server and Oracle environments following established standards</li>
<li>Support backup, restoration, storage, recovery, and contingency procedures</li>
<li>Apply database security requirements and access-control best practices</li>
<li>Meet established SLAs for response times, escalations, incident resolution, and downtime notifications</li>
<li>Support production, testing, and development environments</li>
<li>Update and maintain technical documentation, procedures, and operational records</li>
<li>Collaborate with infrastructure, development, security, and support teams</li>
<li>Participate in knowledge-sharing and continuous-improvement activities</li>
</ul>
<h3>What You Bring</h3>
<ul>
<li>Previous experience or practical knowledge of database administration</li>
<li>Experience supporting production, testing, and development environments</li>
<li>Working knowledge of both SQL Server and Oracle</li>
<li>Understanding of database administration, configuration, maintenance, and monitoring</li>
<li>Knowledge of backup and storage solutions</li>
<li>Understanding of backup, restoration, recovery, and contingency strategies</li>
<li>Familiarity with database security requirements, access controls, and administration best practices</li>
<li>Understanding of database performance and capacity monitoring</li>
<li>Ability to troubleshoot technical issues and determine the appropriate priority and escalation path</li>
<li>Strong organizational and critical-thinking skills</li>
<li>Proactive approach and strong sense of urgency</li>
<li>Good communication, engagement, and collaboration skills</li>
<li>Ability to work independently and as part of a technical support team</li>
<li>Availability to work the overnight 12x36 rotation</li>
<li>Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field</li>
</ul>
<h3>Nice to have</h3>
<ul>
<li>Experience with MySQL, PostgreSQL, or MongoDB</li>
<li>Exposure to cloud environments, preferably AWS</li>
<li>Knowledge of Shell, PowerShell, Unix, or other scripting technologies</li>
<li>SQL Server or Oracle certifications</li>
<li>Experience working in banking, capital markets, or another highly regulated environment</li>
<li>Familiarity with IT service-management processes and SLA-based support</li>
<li>English or Spanish language skills</li>
<li>Knowledge or experience using AI tools to support technical or operational activities</li>
</ul>
<h3>English level</h3>
<p>Intermediate</p>
<h3>Legal & Hiring Information</h3>
<ul>
<li>Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more</li>
<li>Reasonable accommodations are available to enable individuals with disabilities to perform essential functions</li>
<li>Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs</li>
<li>Compensation details are shared with candidates at the early stage of the recruitment process.</li>
<li>The offer is not binding until a signed contract is in place.</li>
</ul>
<h3>Your Benefits at Exadel</h3>
<p>Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.</p>
<ul>
<li>International projects</li>
<li>In-office, hybrid, or remote flexibility</li>
<li>Medical healthcare</li>
<li>Recognition program</li>
<li>Ongoing learning & reimbursement </li>
<li>Well-being program</li>
<li>Team events & local benefits </li>
<li>Sports compensation </li>
<li>Referral bonuses </li>
<li>Top-tier equipment provision</li>
</ul>
<h3>Exadel Culture</h3>
<p>We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.</p>
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