Data Analyst (Sales Operations)

<h3>Why Join Exadel</h3> <p>We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.</p> <p>From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.</p> <p>What powers it all? Our people are ambitious, collaborative, and constantly evolving.</p> <h3>About the Client&nbsp;&nbsp;</h3> <p>California-based plumbing services company established in 1994, specializing in commercial plumbing, maintenance, repairs, and installations. With a well-established presence in Southern California and a growing service operation, the company focuses on reliable service delivery, customer satisfaction, and operational efficiency.</p> <h3>What You’ll Do</h3> <ul> <li>Clean up and validate existing data in ServiceTitan and LuxorCRM, correcting errors, duplicates, and missing information</li> <li>Ensure account ownership, contact details, referral sources, and campaign data are accurate and consistent across both platforms</li> <li>Manage daily data exports and imports from ServiceTitan to LuxorCRM, applying the correct reference tags</li> <li>Create and update sales opportunities in both systems, verifying estimate values and account details</li> <li>Identify, document, and escalate data discrepancies and recurring issues to the sales team</li> </ul> <h3>What You Bring</h3> <ul> <li>Professional experience in data entry, sales operations, or CRM data maintenance</li> <li>Strong attention to detail and ability to handle repetitive, high-volume data tasks</li> <li>Proficiency in spreadsheets, including CSV imports/exports, lookups, deduplication, and data reconciliation</li> <li>Ability to learn new platforms quickly through vendor training</li> </ul> <h3>Nice to have</h3> <ul> <li>Hands-on experience with ServiceTitan or LuxorCRM.</li> <li>Experience in field services or trades such as plumbing, HVAC, or electrical.</li> <li>Previous experience with CRM data migration or cleanup projects.</li> </ul> <h3>English level&nbsp;</h3> <p>Upper-intermediate&nbsp;</p> <h3>Legal &amp; Hiring Information</h3> <ul> <li>Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.</li> <li>Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.</li> <li>Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.</li> <li>Compensation details are shared with candidates at the early stage of the recruitment process.</li> <li>The offer is not binding until a signed contract is in place.</li> </ul> <h3>Your Benefits at Exadel&nbsp;</h3> <p>Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.</p> <ul> <li>International projects</li> <li>In-office, hybrid, or remote flexibility</li> <li>Medical healthcare</li> <li>Recognition program</li> <li>Ongoing learning &amp; reimbursement&nbsp;</li> <li>Well-being program</li> <li>Team events &amp; local benefits&nbsp;</li> <li>Sports compensation&nbsp;</li> <li>Referral bonuses&nbsp;</li> <li>Top-tier equipment provision</li> </ul> <h3>Exadel Culture</h3> <p>We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matter.</p>