Descrição da vaga
<h3>Why Join Exadel</h3>
<p>We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.</p>
<p>From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.<br>What powers it all? Our people are ambitious, collaborative, and constantly evolving.</p>
<h3>About the Client</h3>
<p>A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.</p>
<h3>What You’ll Do</h3>
<ul>
<li>Plan, coordinate, and execute technical support activities for database users and infrastructure</li>
<li>Provide database support remotely and on-site as required</li>
<li>Register, analyze, diagnose, prioritize, and resolve database-related requests</li>
<li>Provide users with clear technical guidance and issue-resolution updates</li>
<li>Troubleshoot database incidents and escalate complex or high-impact issues appropriately</li>
<li>Support database implementations, migrations, and technology-transfer activities</li>
<li>Perform preventive and corrective maintenance to ensure database reliability</li>
<li>Monitor database performance, capacity, availability, and overall health</li>
<li>Identify potential issues and take corrective action before they affect system availability</li>
<li>Administer and configure database management systems according to established security standards</li>
<li>Support backup, storage, recovery, and business-continuity processes</li>
<li>Follow defined service-level agreements for response times, escalation, and downtime notifications</li>
<li>Maintain accurate technical documentation, procedures, and operational records</li>
<li>Collaborate with infrastructure, application, security, and support teams</li>
<li>Contribute to the long-term stability and sustainability of the database environment</li>
</ul>
<h3>What You Bring</h3>
<ul>
<li>Experience administering databases across production, testing, and development environments</li>
<li>Hands-on knowledge of SQL Server and Oracle</li>
<li>Experience administering and configuring backup and storage solutions</li>
<li>Understanding of database security requirements and access controls</li>
<li>Knowledge of backup and recovery strategies</li>
<li>Experience monitoring database performance, capacity, and availability</li>
<li>Ability to troubleshoot database incidents and support technical migrations</li>
<li>Ability to prioritize and reclassify database support tasks based on urgency and business impact</li>
<li>Strong analytical, critical-thinking, and problem-solving skills</li>
<li>Clear communication and effective collaboration skills</li>
<li>Proactive approach and strong sense of ownership</li>
<li>Bachelor’s degree in Information Technology or a related field</li>
</ul>
<h3>Nice to have</h3>
<ul>
<li>Experience with MySQL, PostgreSQL, or MongoDB</li>
<li>Experience working in cloud environments, preferably AWS</li>
<li>Knowledge of Shell, PowerShell, or Unix scripting</li>
<li>SQL Server or Oracle certifications</li>
<li>English or Spanish language proficiency</li>
<li>Experience using AI-powered tools to support technical work, troubleshooting, or productivity</li>
</ul>
<h3>English level</h3>
<p>Upper-Intermediate</p>
<ul>
<li><strong>Work Type:</strong> Hybrid, with on-site attendance twice per week</li>
<li><strong>Location</strong>: Sao Paulo, Brazil </li>
<li><strong>Work Schedule:</strong> 10:00 a.m. to 10:00 p.m.</li>
<li><strong>Shift Rotation:</strong> 12x36 — 12 hours worked followed by 36 hours off</li>
</ul>
<h3>Legal & Hiring Information</h3>
<ul>
<li>Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more</li>
<li>Reasonable accommodations are available to enable individuals with disabilities to perform essential functions</li>
<li>Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs</li>
<li>Compensation details are shared with candidates at the early stage of the recruitment process.</li>
<li>The offer is not binding until a signed contract is in place.</li>
</ul>
<h3>Your Benefits at Exadel</h3>
<p>Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.</p>
<ul>
<li>International projects</li>
<li>In-office, hybrid, or remote flexibility</li>
<li>Medical healthcare</li>
<li>Recognition program</li>
<li>Ongoing learning & reimbursement </li>
<li>Well-being program</li>
<li>Team events & local benefits </li>
<li>Sports compensation </li>
<li>Referral bonuses </li>
<li>Top-tier equipment provision</li>
</ul>
<h3>Exadel Culture</h3>
<p>We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.</p>