Senior Data Analyst, Growth Analytics (CRM)

<div class="content-intro"><h3>About CookUnity:</h3> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: <strong data-stringify-type="bold">empower Chefs to nourish the world.</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">If that mission has you hungry in more ways than one, you’ve found the right job posting.</span></p></div><h3><span style="font-size: 12pt;">The role</span></h3> <div class="p-rich_text_section"> <p data-start="285" data-end="721"><span style="font-size: 12pt;">CookUnity is looking for a<strong>&nbsp;Senior Analyst, Growth Analytics</strong> <strong data-start="313" data-end="337">– CRM</strong> to own and scale our CRM analytics strategy. In this role, you will help deepen customer relationships, optimize retention, and drive lifetime value by building the measurement and insights engine behind our lifecycle marketing programs. You’ll partner with Marketing, Product, and Data Engineering to ensure CRM decision-making is data-driven and tied directly to business impact.</span></p> <p><span style="font-size: 12pt;"><strong>What You’ll Do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Own the&nbsp;<strong>Analytics strategy for CRM</strong>, enabling CookUnity to deepen customer relationships, optimize retention, and drive lifetime value.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Define and implement&nbsp;<strong>measurement frameworks</strong>&nbsp;to evaluate CRM campaigns, personalization initiatives, and lifecycle journeys.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner closely with Marketing, Product, and Data Engineering to design and analyze&nbsp;<strong>experiments (A/B, holdouts, campaign lift)</strong> using appropriate statistical techniques (e.g., power analysis, statistical tests)&nbsp;that improve engagement and reduce churn.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build reporting and analysis to identify customer behaviors and signals that drive repeat orders, upgrades, and long-term loyalty.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and maintain&nbsp;<strong>automated dashboards</strong>&nbsp;to track CRM performance (activation, retention, reactivation, campaign impact).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure CRM decision-making is&nbsp;<strong>data-driven</strong>, linking campaign outcomes directly to revenue and retention.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Present insights and recommendations to executive leadership with&nbsp;<strong>clear storytelling and high-quality visualizations</strong>.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Qualifications</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>5+ years of experience</strong>&nbsp;in analytics, with a strong focus on CRM, lifecycle, or growth analytics.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Advanced proficiency with&nbsp;<strong>SQL</strong>; ability to pull, transform, and validate large data sets independently.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven track record of applying&nbsp;<strong>measurement and experimentation</strong>&nbsp;techniques, including using <strong>statistical</strong> <strong>testing techniques</strong>, to evaluate CRM initiatives.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience with&nbsp;<strong>business intelligence platforms</strong>&nbsp;(Tableau, Looker, or equivalent).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong communication and storytelling skills; ability to turn complex data into actionable strategies for Marketing and Product leaders.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent English, both written and spoken, given HQ presence in the U.S.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Thrive in a&nbsp;<strong>fast-paced startup environment</strong>, comfortable framing ambiguous problems and driving solutions with cross-functional partners.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Preferred</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience with CRM or campaign management platforms.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with&nbsp;<strong>web and app analytics tools</strong>&nbsp;(Amplitude, Mixpanel, Google Analytics, etc.).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Understanding of&nbsp;<strong>ETL, data warehousing, and modeling concepts</strong> (we use dbt and Snowflake).</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Learn More About CookUnity</strong></span></h3> <p><span style="font-size: 12pt;">We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore:&nbsp;<a href="https://docs.google.com/presentation/d/1mGIRBDJLi0K908bKJtP24QNVMo6QmrsPrDeYCu4dAts/edit?usp=sharing"><strong>CookUnity's Leadership Principles</strong></a>&nbsp;– The values and behaviors that guide how we operate, collaborate, and scale.</span></p> <p><span style="font-size: 12pt;">We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!&nbsp;</span></p> <p>&nbsp;</p> </div> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Benefits</span></h3> <p><span style="font-size: 12pt;">💸 Get paid in USD</span></p> <p><span style="font-size: 12pt;">🗺&nbsp;Work remotely: design the life that you want</span></p> <p><span style="font-size: 12pt;">⛱&nbsp;Enjoy 15 days of vacation each year from the start date</span></p> <p><span style="font-size: 12pt;">🎄&nbsp;16 fully paid Argentinean holidays</span></p> <p><span style="font-size: 12pt;">🩺&nbsp;Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider</span></p> <p><span style="font-size: 12pt;">🗓️&nbsp;5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical</span></p> <p><span style="font-size: 12pt;">🐣&nbsp;Paid Family leave</span></p> <p><span style="font-size: 12pt;">🕯&nbsp;Compassionate Leave: 3-5 days each time the need arises</span></p> <p><span style="font-size: 12pt;">🧘🏽‍♀️ Flexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more.</span></p> <p><span style="font-size: 12pt;">🤖 AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.</span></p> <p><span style="font-size: 12pt;">🧑‍🏫 Personalized English coach</span></p><div class="content-conclusion"><p><span style="font-size: 10pt;">If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you.&nbsp;<strong>Thank you for your time!</strong></span></p> <p>&nbsp;</p> <p><em><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><strong>CookUnity is an Equal Opportunity Employer</strong>. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.</span></em></p> <p class="p-rich_text_section"><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>A quick note for all candidates</strong></span></em><br><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data)&nbsp;<strong data-stringify-type="bold">stay safe while applying to CookUnity.</strong>&nbsp;We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief&nbsp;<strong data-stringify-type="bold">“proof of humanity”</strong> to confirm that we’re connecting with a real person, not an impersonator. </span></em><em><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Here are a few tips to help you protect yourself and know what to expect from us:</span></em></p> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">Apply only through our official channels. </strong></span><span style="font-family: helvetica, arial, sans-serif;">All open roles are listed on our official careers page:&nbsp;<a class="c-link" href="http://careers.cookunity.com/" target="_blank" data-stringify-link="http://careers.cookunity.com" data-sk="tooltip_parent">careers.cookunity.com</a></span></span></em></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">Our recruiters are real people — and easy to verify. </strong></span><span style="font-family: helvetica, arial, sans-serif;">You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official&nbsp;<a class="c-link" href="https://www.linkedin.com/company/cookunity/" target="_blank" data-stringify-link="https://www.linkedin.com/company/cookunity/" data-sk="tooltip_parent">LinkedIn Company Page</a>.</span></span></em></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We only communicate through official CookUnity channels. </strong></span><span style="font-family: helvetica, arial, sans-serif;">That means emails ending in&nbsp;<code class="c-mrkdwn__code" data-stringify-type="code">@cookunity.com</code>&nbsp;and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.</span></span></em></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em><span style="font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We’ll never ask for payment or personal financial details. </strong></span><span style="font-family: helvetica, arial, sans-serif;">If anyone does, please don’t share any information and let us know right away.</span></span></em></li> </ul> <p class="p-rich_text_section"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em>If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and <strong>we care about keeping your experience (and safety) as genuine as possible.</strong></em></span></p></div>