Product Manager – AI & Digital Transformation | Banking

<p><strong>Location:</strong> Hong Kong | <strong>Practice Area:</strong> Innovation &amp; Design | <strong>Type:</strong> Permanent</p> <p><strong>Shape the future of AI-powered financial services transformation, turning complex challenges into measurable business outcomes.</strong></p> <p><strong>The Role</strong></p> <p>At Capco, we're looking for a Product Manager to help deliver innovative AI and digital transformation solutions for leading financial services organisations.</p> <p>You'll work at the intersection of business, technology and delivery, helping clients turn ambitious ideas into practical, scalable solutions. Combining product management expertise with a strong understanding of governance and regulated environments, you'll ensure initiatives are clearly defined, delivery-ready and aligned with business objectives.</p> <p>You'll collaborate with multidisciplinary teams across technology, product, risk and business functions, bringing structure, transparency and momentum to complex transformation programs.</p> <p>You'll also champion AI-enabled ways of working, using approved AI tools and automation to streamline processes, improve decision-making and accelerate delivery while maintaining appropriate human oversight and responsible AI practices.</p> <p>This is an opportunity to make a tangible impact on how financial institutions adopt emerging technologies and deliver meaningful change.</p> <p>What You’ll Do</p> <ul> <li>Drive Product Delivery: Translate business needs into clear product requirements, user journeys, acceptance criteria and measurable outcomes, ensuring technology initiatives are positioned for successful execution.</li> <li>Enable AI Transformation: Support the delivery of AI-powered solutions, leveraging approved AI tools and intelligent automation to improve efficiency, strengthen insights and enhance delivery quality, with appropriate human review.</li> <li>Embed Governance &amp; Delivery Excellence: Coordinate delivery readiness, risk assessments, stakeholder approvals and regulatory requirements, ensuring solutions progress through appropriate governance frameworks with clear accountability.</li> <li>Connect Business &amp; Technology: Collaborate with product owners, architects, engineers, risk specialists and business stakeholders to manage dependencies, align resources and resolve delivery challenges.</li> <li>Deliver Measurable Value: Support business case development, track performance against agreed success measures and identify opportunities to simplify processes, reuse existing capabilities and maximise business benefits.</li> </ul> <p>What We’re Looking For</p> <ul> <li>Proven experience in product management, technology transformation or digital delivery within financial services or another regulated industry.</li> <li>Strong understanding of product delivery frameworks, requirements definition, stakeholder management and governance processes, with the ability to navigate complex technology environments.</li> <li>Experience coordinating cross-functional teams, managing dependencies and supporting delivery readiness across business, technology and risk functions.</li> <li>Excellent communication, organisation and problem-solving skills, with the ability to translate complex information into clear recommendations and actionable decisions.</li> <li>An understanding of AI-enabled delivery and responsible AI principles, with curiosity about using approved AI tools to improve productivity, quality and decision-making while applying sound human judgement.</li> </ul> <p>Bonus Points For</p> <ul> <li>Experience supporting AI, Generative AI, intelligent automation or data-driven transformation initiatives within financial services.</li> <li>Familiarity with Responsible AI governance, including model evaluation, monitoring, explainability, fairness and data privacy considerations.</li> <li>Experience working in Agile, product-led or multidisciplinary technology delivery environments.</li> <li>Exposure to business case development, benefits realisation, performance measurement or technology investment planning.</li> <li>Experience applying AI-enabled workflows, automation or reusable technology capabilities to simplify delivery processes and improve operational effectiveness.</li> </ul> <p>Why Join Capco</p> <ul> <li>Deliver high-impact technology solutions for Tier 1 financial institutions.</li> <li>Work in a collaborative, flat, and entrepreneurial consulting culture.</li> <li>Access continuous learning, training, and industry certifications.</li> <li>Be part of a team shaping the future of digital financial services.</li> <li>Help shape the future of digital transformation across FS &amp; Energy.</li> </ul> <p>Inclusion at Capco</p> <p>We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.</p> <p>&nbsp;</p>