Senior AI Product Manager - Product & Experience

<p><strong><span data-contrast="auto">Senior AI Product Manager - Product &amp; Experience</span></strong>&nbsp;<br><span data-contrast="auto"><strong>Location:</strong> London (Hybrid) | <strong>Practice Area:</strong> Product &amp; Experience | <strong>Type:</strong> Permanent</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Shape meaningful products that improve customer outcomes across financial services and energy.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">The Role</span></strong></p> <p><span data-contrast="auto">As a Senior Product Manager within Capco’s Product &amp; Experience practice, you will define, build, and scale AI-enabled products and experiences. You will translate emerging AI capabilities into real-world value, working closely with clients and cross-functional teams to deliver products that are commercially impactful, user-centric, and production-ready within complex, regulated environments.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">You will also&nbsp;operate&nbsp;as an AI-enabled Product Manager,&nbsp;leveraging&nbsp;modern AI tooling to accelerate discovery, decision-making, and delivery.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">What You’ll Do</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Lead product engagements across clients and Capco teams, embedding AI into both product strategy and delivery workflows</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Define and deliver AI-native product strategies, including value propositions, roadmaps, and commercialisation models</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Own products end-to-end, from discovery through delivery and iteration, incorporating rapid experimentation, prototyping, and AI-assisted development</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identify, shape, and prioritise AI/GenAI/agentic/ML use cases, translating them into scalable product features and measurable business outcomes</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner closely with data science and engineering teams to bring ML models and AI systems into production, balancing performance, risk, and cost</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Champion responsible AI by embedding governance, explainability, and regulatory considerations into product design and lifecycle</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Mentor and lead multidisciplinary teams, fostering a culture of experimentation, learning, and AI &amp; data fluency</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What We’re Looking For</span></strong><span data-ccp-props="{&quot;335559685&quot;:360}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Deep knowledge in one or more of the following: retail banking, commercial banking, wealth management, asset management (across advisory, discretionary, or execution-only models), capital markets, investment banking, insurance, or energy.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Proven experience building or scaling AI, data, or platform-enabled products, including exposure to GenAI or LLM-based applications</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrated ability to define and deliver AI-driven use cases that create measurable impact (revenue, efficiency, engagement)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong leadership skills, including working with multidisciplinary teams and senior stakeholders</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Track record&nbsp;in driving commercial impact, with experience in user adoption, value creation, and sustainable growth</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience working with data-led or platform products</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Understanding of AI, GenAI, or agentic AI concepts and their product applications</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Bonus Points For</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Consulting experience within highly regulated industries</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Experience with agentic AI systems, copilots, or workflow automation products</span></span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Familiarity with AI governance, model risk management, and regulatory expectations (e.g. in financial services)</span></span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p><strong>Why Join Capco</strong></p> <ul> <li>Deliver high-impact product and experience solutions for leading financial services and energy organisations</li> <li>Work in a collaborative, flat, and entrepreneurial consulting culture</li> <li>Access continuous learning, training, and industry certifications</li> <li>Be part of a practice shaping the future of digital products and services</li> <li>Grow your career in a global consultancy that values inclusion and individuality</li> </ul> <p><strong>Benefits</strong></p> <ul> <li><strong>Core Benefits:</strong> Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.</li> <li><strong>Mental Health:</strong> Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.</li> <li><strong>Family-Friendly:</strong> Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.</li> <li><strong>Family Care:</strong> 8 complimentary backup care sessions for emergency childcare or elder care.</li> <li><strong>Holiday Flexibility:</strong> 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.</li> <li><strong>Continuous Learning:</strong> Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Business Coach assigned from Day One to help accelerate your development.</li> <li><strong>Healthcare Access:</strong> Convenient online GP services.</li> <li><strong>Extra Perks:</strong> Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.</li> </ul> <p><strong>Inclusion at Capco</strong></p> <p>We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.</p> <p>#LI-DNI</p>