Employee Enablement and Training Program Manager

<div class="content-intro"><h4><strong>Join Axon and be a Force for Good.</strong></h4> <p>At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br><br>Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><h2><strong>Your Impact</strong></h2> <p>We're seeking a creative, people-centered builder to transform how employees across Axon's Service, Support, &amp; Training organization ramp, reach proficiency, and develop throughout their careers.</p> <p>As an Employee Enablement and Training Program Manager for our Professional Services organization, you'll build and run a scalable onboarding and development program for the teams you support. You'll define what great readiness looks like and turn that into practical learning experiences, tools, and operating rhythms that managers and subject matter experts can sustain — starting with the highest-impact needs and scaling what works.</p> <p>The ideal candidate has successfully launched an onboarding, enablement, and/or employee readiness program, loves developing people, moves quickly from ideas to execution, and brings creativity and experimentation to how employees learn, practice, and grow.</p> <h2><strong>What You'll Do</strong></h2> <p><strong>Location:</strong> Scottsdale, AZ HQ; Travel 0%-30%<br><strong>Reports to:</strong> Senior Manager, Operations<br><strong>Direct Reports:</strong> 0</p> <h3><strong>Onboarding &amp; Role Readiness</strong></h3> <ul> <li>Design, launch, and continuously improve onboarding and readiness programs for the teams you support.</li> <li>&nbsp;Partner with managers and SMEs to define what employees need to know and do, then build role-specific readiness roadmaps with clear learning, hands-on practice, and proficiency milestones.</li> <li>Build reusable frameworks and tools that keep programs consistent while flexing to each team's needs.</li> <li>Run structured check-ins through employees' first six months to reinforce learning, assess readiness, and close gaps.</li> <li>Equip managers and SMEs with the guidance and tools they need to coach employees and validate proficiency on the job.</li> </ul> <h3><strong>Ever-boarding &amp; Employee Development</strong></h3> <ul> <li>Build a plan for ongoing learning and skill development for the teams you support.</li> <li>Partner with managers and SMEs to define role-specific skill and competency expectations.</li> <li>Translate identified skill gaps into learning paths, refreshers, and practice opportunities.</li> <li>Create engaging learning experiences — live sessions, shadowing, scenario practice, and recorded content.</li> </ul> <p></p> <h3><strong>Program Management &amp; Continuous Improvement</strong></h3> <ul> <li>Turn ambiguous team needs into clear, prioritized programs, and build iteratively.</li> <li>Facilitate working sessions with managers, SMEs, and employees to define performance expectations.</li> <li>Set success measures for learning effectiveness, proficiency, and time to readiness; use feedback and data to improve programs.</li> <li>Use technology and AI-powered tools to make learning more personalized and efficient.</li> </ul> <h2><strong>What You Bring</strong></h2> <h3><strong>Experience</strong></h3> <ul> <li>Bachelor's degree in a related field or equivalent practical experience.</li> <li>3-5 years of experience in onboarding, employee enablement, learning and development, or program management.</li> <li>Demonstrated experience taking at least one onboarding or readiness program from design through launch, adoption, and measurement.</li> <li>Strong program management and facilitation skills, with the ability to move quickly from planning to execution.</li> <li>Ability to build competency frameworks, learning paths, and clear documentation.</li> <li>Strong analytical skills, with the ability to define success measures and use data to improve programs.</li> <li>Experience with learning platforms, collaboration tools, or AI-powered tools is a plus.</li> <li>Strong written and verbal communication skills.</li> </ul> <h3><strong>Approach</strong></h3> <ul> <li><strong>Builder mindset</strong> — you're energized by creating something that doesn't exist yet and know how to turn ambiguity into action.</li> <li><strong>People-centered</strong> — you design around how employees actually learn, practice, work, and grow.</li> <li><strong>Creative</strong> — you challenge traditional approaches and find engaging ways to build knowledge, skills, and confidence.</li> <li><strong>Bias for action</strong> — you move quickly, test ideas, learn from results, and iterate rather than waiting for perfect solutions.</li> <li><strong>Curious</strong> — you immerse yourself in the work and learn directly from the people doing it.</li> <li><strong>Scalable thinker</strong> — you balance the unique needs of individual teams with the need for organizational consistency and sustainable solutions.</li> <li><strong>Collaborative and influential</strong> — you build trust, create shared ownership, and drive progress across teams without relying on direct authority.</li> </ul> <p></p> <h2><strong>Benefits that Benefit You</strong></h2> <ul> <li>Competitive salary and 401k with employer match</li> <li>Discretionary paid time off</li> <li>Paid parental leave for all</li> <li>Medical, Dental, Vision plans</li> <li>Fitness Programs</li> <li>Emotional &amp; Mental Wellness support</li> <li>Learning &amp; Development programs</li> <li>And yes, we have snacks in our offices</li> </ul> <p><em>Benefits listed herein may vary depending on the nature of your employment and the location where you work</em><br></p><div class="content-conclusion"><p>Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p> <p>Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p> <p><strong>Important Notes</strong></p> <p><em>The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</em></p> <p><em>Some roles may also require legal eligibility to work in a firearms environment.</em></p> <p><em>We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at&nbsp;<strong data-stringify-type="bold"><a class="c-link c-link--underline" href="mailto:axongreenhousesupport@axon.com" target="_blank" data-stringify-link="mailto:axongreenhousesupport@axon.com" data-sk="tooltip_parent">axongreenhousesupport@axon.com</a></strong>&nbsp;or via our&nbsp;<a class="c-link c-link--underline" href="https://privacyportal.onetrust.com/webform/0efc1702-9321-4119-bc9d-a06c3a1d3e4e/ca57cc26-a159-4193-9f6e-58ffe3fd2509" target="_blank" data-stringify-link="https://privacyportal.onetrust.com/webform/0efc1702-9321-4119-bc9d-a06c3a1d3e4e/ca57cc26-a159-4193-9f6e-58ffe3fd2509" data-sk="tooltip_parent">Axon Privacy Web Form</a>. For more information, please see the Your California Privacy Rights section of our&nbsp;<a class="c-link c-link--underline" href="https://www.axon.com/candidateprivacypolicy" target="_blank" data-stringify-link="https://www.axon.com/candidateprivacypolicy" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice.</a></em></p> <p><em>Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</em></p> <p><em>We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email <a href="mailto:recruitingops@axon.com">recruitingops@axon.com. </a>&nbsp;Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</em></p> <p>Phishing alert:&nbsp; Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.&nbsp; All legitimate job openings are listed on our official careers page at <a href="https://www.axon.com/careers">https://www.axon.com/careers</a>. &nbsp;If you receive a suspicious offer or outreach from an email address that is not <strong>@axon.com</strong>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to <a href="mailto:recruitingops@axon.com">recruitingops@axon.com</a>.</p> <p>&nbsp;</p></div>