Product Manager II, Axon Mobile

<div class="content-intro"><h4><strong>Join Axon and be a Force for Good.</strong></h4> <p>At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br><br>Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><h2><strong>Your impact</strong></h2> <p>The Axon App is the officer’s in-pocket workspace — capture, evidence, device, and in-field work in one product so agencies are not asked to install another app. As a Product Manager II on Axon Mobile, you will own an officer-facing product area on that app — a real customer problem, a cross-functional squad, and a metric — not a single feature inside someone else’s roadmap.</p> <p>We are looking for a strong product manager who can take an ambiguous workflow, turn it into a sequenced plan, and ship with engineering, design, and counterpart PMs across time zones. You’ll spend time with officers and agencies, prioritize with data, and get that product area working in the field. You will not be hired to sit on someone else’s backlog.</p> <h2><strong>What you’ll do</strong></h2> <p><strong>Work Location: </strong>This role is based out of our Ho Chi Minh City office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.<br><strong>Reports to: </strong>JK Thng, Senior Director of Product Management<br><strong>Direct reports: </strong>None</p> <ul> <li>Own a product area on Axon App end to end: problem, roadmap, sprint-level plan, and the metric that proves it is working.</li> <li>Build and manage the roadmap and backlog, with justification for trade-offs, and earn buy-in from counterpart PMs across Axon products.</li> <li>Work with engineering to balance scope, functionality, performance, and time-to-market.</li> <li>Work with counterpart PMs, design, and sales to bring the right product to life with the right feature set.</li> <li>Provide regular two-way communication with senior management and internal customers on status, risks, mitigation, and change control.</li> <li>Spend time with customers (in the field and remotely) to inform the roadmap and make sure what we build will work for them.</li> <li>Gather quantitative and qualitative data from the market and from end users. Make data-driven decisions when possible; use well-supported intuition when data is not available.</li> <li>Work with account management, sales, and other customer-facing teams to collect feedback and drive resolution.</li> <li>Support go-to-market when the product area needs it — messaging, sales enablement, and customer communication.</li> <li>Release, monitor success through metrics and customer feedback, and iterate. Deliver results against a small set of performance metrics.</li> </ul> <h2><strong>What you bring</strong></h2> <ul> <li>Bachelor’s degree in Computer Science, a related engineering field, or equivalent practical experience.</li> <li>3+ years relevant software product management, ideally shipping multi-system products while working directly with end users.</li> <li>Evidence you have owned a product area or major workflow — not only tickets inside someone else’s roadmap.</li> <li>Direct experience working with engineers to balance scope, time-to-market, and functionality, making trade-offs with qualitative, quantitative, and absent data.</li> <li>Success influencing engineering and design, and partnering across functions, in a growth environment.</li> <li>Excellent problem solving; well-structured written and verbal communication.</li> <li>A track record of shipping products that move a metric, not only a release date.</li> <li>Flexibility to travel domestically and internationally when necessary (10%).</li> <li>Leadership presence and the ability to question the status quo.</li> </ul> <p><em>Preferred: mobile products used in the field; regulated or public-safety domains; experience standing up or expanding a product area rather than only inheriting a mature backlog.</em></p> <h2><strong>Benefits that benefit you</strong></h2> <ul> <li>Medical, Dental, and Vision Insurance</li> <li>Robust Paid Time Off policy</li> <li>Bonuses</li> <li>Lunch allowance</li> <li>Cell phone stipend</li> <li>Free LinkedIn Learning account or Udemy account</li> <li>Access to 24/7 online emotional and mental support</li> <li>Gym membership</li> <li>Free parking</li> <li>Stocked fridges and pantries — free coffee, cold beverages, snacks</li> <li>Annual company outing trip</li> <li>Monthly team social activities</li> </ul><div class="content-conclusion"><p>Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p> <p>Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p> <p><strong>Important Notes</strong></p> <p><em>The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</em></p> <p><em>Some roles may also require legal eligibility to work in a firearms environment.</em></p> <p><em>We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at&nbsp;<strong data-stringify-type="bold"><a class="c-link c-link--underline" href="mailto:axongreenhousesupport@axon.com" target="_blank" data-stringify-link="mailto:axongreenhousesupport@axon.com" data-sk="tooltip_parent">axongreenhousesupport@axon.com</a></strong>&nbsp;or via our&nbsp;<a class="c-link c-link--underline" href="https://privacyportal.onetrust.com/webform/0efc1702-9321-4119-bc9d-a06c3a1d3e4e/ca57cc26-a159-4193-9f6e-58ffe3fd2509" target="_blank" data-stringify-link="https://privacyportal.onetrust.com/webform/0efc1702-9321-4119-bc9d-a06c3a1d3e4e/ca57cc26-a159-4193-9f6e-58ffe3fd2509" data-sk="tooltip_parent">Axon Privacy Web Form</a>. For more information, please see the Your California Privacy Rights section of our&nbsp;<a class="c-link c-link--underline" href="https://www.axon.com/candidateprivacypolicy" target="_blank" data-stringify-link="https://www.axon.com/candidateprivacypolicy" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice.</a></em></p> <p><em>Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</em></p> <p><em>We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email <a href="mailto:recruitingops@axon.com">recruitingops@axon.com. </a>&nbsp;Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</em></p> <p>Phishing alert:&nbsp; Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.&nbsp; All legitimate job openings are listed on our official careers page at <a href="https://www.axon.com/careers">https://www.axon.com/careers</a>. &nbsp;If you receive a suspicious offer or outreach from an email address that is not <strong>@axon.com</strong>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to <a href="mailto:recruitingops@axon.com">recruitingops@axon.com</a>.</p> <p>&nbsp;</p></div>