Senior UX Designer #379

<p>We are seeking an experienced Lead/Senior UX Designer to guide UX design practices across the Ministry of Social and Family Development (MSF) cluster. This is a strategic role that requires both hands-on design expertise and the ability to lead cross-ministry initiatives, working with senior stakeholders across multiple projects and teams.</p> <h2>Key Requirements</h2> <h3>Experience &amp; Expertise</h3> <ul> <li>8+ years of progressive UX/UI design experience, with at least 3 years in a senior or lead capacity</li> <li>Proven track record of leading design initiatives across multiple projects simultaneously</li> <li>Demonstrated experience working with senior stakeholders and C-level executives</li> <li>Experience in government, enterprise, or large-scale organizational settings is highly preferred</li> <li>Portfolio demonstrating product thinking, strategic leadership, design process, and measurable impact</li> </ul> <h3>Technical Skills</h3> <ul> <li>Experience with design research methodologies and usability testing tools</li> <li>Expert proficiency in design tools</li> <li>Strong understanding of responsive design, design systems, and component libraries</li> <li>Familiarity with front-end technologies (HTML, CSS) and ability to collaborate effectively with developers</li> </ul> <h3>Leadership &amp; Communication</h3> <ul> <li>Exceptional presentation and communication skills with ability to influence at all organizational levels</li> <li>Experience facilitating design workshops, critique sessions, and collaborative design activities</li> <li>Strong interpersonal skills with demonstrated ability to build consensus and drive alignment</li> <li>Ability to mentor and develop design talent while establishing a culture of design excellence</li> <li>Strategic thinking with ability to translate business objectives into user-centered design solutions</li> </ul> <h2>Work Environment</h2> <ul> <li>Work across multiple concurrent projects with ITG teams</li> <li>Collaborate with vendors and external partners on various ministry systems</li> <li>Interface regularly with stakeholders from different ministry divisions including policy, operations, and technology teams</li> <li>Projects span citizen-facing applications, case management systems, content management platforms, and data analytics tools</li> </ul> <h2>The Ideal Candidate</h2> <p>Beyond the listed qualifications, we are looking for someone who:</p> <ul> <li>Balances strategic vision with hands-on execution and isn't afraid to roll up their sleeves</li> <li>Ability to harmonise between product thinking and design</li> <li>Is comfortable operating with ambiguity and establishing practices in a maturing design function</li> <li>Brings curiosity about social services, policy, and public sector challenges</li> <li>Demonstrates empathy for both end users (citizens, social workers) and internal stakeholders</li> <li>Has a collaborative mindset and thrives in cross-functional team environments</li> <li>Values impact over perfection and can navigate the pragmatic realities of government technology</li> </ul> <h2>Application Process</h2> <p>Interested candidates should submit:</p> <ul> <li>Resume/CV highlighting relevant experience</li> <li>Portfolio demonstrating UX process, stakeholder engagement, and design outcomes</li> <li>Brief statement (300-500 words) describing your approach to establishing UX practices in a complex organizational environment</li> </ul><div class="content-conclusion"><p><span data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</span></span></p></div>