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<div class="content-intro"><p><strong>About us</strong></p>
<p>Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.</p></div><p class="p2">The Business Analyst (BA) will support the delivery of strategic digital and business transformation initiatives for Partnership Distribution. The role serves as a key liaison between business stakeholders, IT teams, operations, compliance, finance, product management, and external business partners (e.g., banks, virtual banks, brokerages). Our goal is to achieve a true balance between quality, client satisfaction, efficiency, success, and profitability. This position requires availability to <strong>5 days a week in-client office - Hong Kong based.<br><br></strong></p>
<p class="p2">The BA is responsible for eliciting, analyzing, documenting, and validating business requirements, supporting solution design, coordinating testing activities, and facilitating successful project implementation. The role will contribute to the delivery of digital sales journeys, partner integrations, customer engagement capabilities, and operational enhancements that drive business growth while ensuring regulatory compliance.</p>
<p class="p2">Key Responsibilities</p>
<p class="p2">Business Analysis & Requirements Management</p>
<p class="p2">• Conduct requirement gathering workshops with business stakeholders, IT teams, and external partners. <br>• Analyze and document business requirements, user stories, business rules, process flows, and functional specifications. <br>• Facilitate requirement walkthroughs and solution discussions. <br>• Manage requirement traceability throughout the project lifecycle. <br>• Support backlog prioritization and requirement clarification activities. <br><br>Process, Gap & Impact Analysis <br>• Conduct as-is and to-be process analysis. <br>• Assess impacts on business processes, operational workflows, systems, data flows, controls, and regulatory requirements. <br>• Identify risks, dependencies, assumptions, and implementation considerations. <br>• Collaborate with business and IT teams to define optimal business solutions.</p>
<p class="p2">Project Delivery & Stakeholder Management <br>• Manage and coordinate project deliverables, timelines, dependencies, and stakeholder communications. <br>• Work closely with business users, IT teams, vendors, and external partners. <br>• Prepare project documentation, meeting materials, status updates, action logs, and implementation artefacts. <br>• Track and follow up project issues, risks, decisions, and action items. • Build effective working relationships across internal and external stakeholder groups.<span class="Apple-converted-space"> </span></p>
<p class="p2">Testing & Quality Assurance<span class="Apple-converted-space"> </span></p>
<p class="p2">• Develop UAT and Regression Testing plans, test scenarios, and test cases.<span class="Apple-converted-space"> <br></span>• Coordinate testing activities among business users, IT teams, vendors, and external partners.<span class="Apple-converted-space"> <br></span>• Manage defect logging, tracking, and resolution follow-up.<span class="Apple-converted-space"> <br></span>• Support business validation and sign-off activities.<span class="Apple-converted-space"> <br></span>• Ensure delivered solutions meet business requirements and quality standards.<span class="Apple-converted-space"> </span></p>
<p class="p2">Implementation & Business Readiness<span class="Apple-converted-space"> </span></p>
<p class="p2">• Support production deployment planning and implementation activities.<span class="Apple-converted-space"> <br></span>• Coordinate business readiness activities, including user training and communication.<span class="Apple-converted-space"> <br></span>• Develop and maintain user guides, training materials, process documentation, and SOPs.<span class="Apple-converted-space"> <br></span>• Support post-implementation monitoring, issue resolution, and continuous improvement initiatives.<span class="Apple-converted-space"> </span></p>
<p class="p2">Job Requirements<span class="Apple-converted-space"> </span></p>
<p class="p2">Education<span class="Apple-converted-space"> <br></span>• Bachelor's degree or above in Business Administration, Information Systems, Computer Science, Insurance, Finance, or a related discipline.<span class="Apple-converted-space"> </span></p>
<p class="p2">Experience & Knowledge<span class="Apple-converted-space"> <br></span>• Minimum 5 years of solid hands-on Business Analyst experience within the insurance industry.<span class="Apple-converted-space"> <br></span>• Proven experience in Life Insurance business, products, operations, and system implementation projects.<span class="Apple-converted-space"> <br></span>• Strong understanding of insurance distribution channels, customer journeys, business processes, and operational workflows.<span class="Apple-converted-space"> <br></span>• Experience supporting Partnership Distribution, Bancassurance, Broker, Affinity, or Digital Distribution channels is highly preferred.<span class="Apple-converted-space"> <br></span>• Demonstrated experience in requirements gathering, business process analysis, solution design support, UAT management, and stakeholder engagement.<span class="Apple-converted-space"> <br></span>• Good understanding of insurance core systems, digital platforms, CRM solutions, APIs, and data integration concepts.<span class="Apple-converted-space"> <br></span>• Experience delivering digital transformation, business process improvement, or system implementation projects.<span class="Apple-converted-space"> </span></p>
<p class="p2">Agile & Delivery Knowledge<span class="Apple-converted-space"> <br></span>• Good understanding of Agile delivery methodologies, including Scrum and Kanban frameworks.<span class="Apple-converted-space"> <br></span>• Experience writing user stories, defining acceptance criteria, and managing product backlogs.<span class="Apple-converted-space"> <br></span>• Familiarity with Agile tools such as Jira, Confluence, Azure DevOps, or similar platforms.<span class="Apple-converted-space"> <br></span>• Experience participating in Agile ceremonies.<span class="Apple-converted-space"> <br></span>• Ability to work effectively within Agile, Waterfall, or hybrid delivery environments.<span class="Apple-converted-space"> </span></p>
<p class="p2">Skills & Competencies<span class="Apple-converted-space"> <br></span>• Strong analytical, problem-solving, and critical-thinking skills.<span class="Apple-converted-space"> <br></span>• Ability to translate complex business requirements into actionable deliverables.<span class="Apple-converted-space"> <br></span>• Excellent<span class="Apple-converted-space"> </span></p>
<p class="p2"><strong> </strong></p><div class="content-conclusion"><div class="p-rich_text_section">Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.</div>
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<div class="p-rich_text_section"><em><span style="font-weight: 400;">At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital. </span></em><em><span style="font-weight: 400;"><br></span></em><em><span style="font-weight: 400;"><br></span></em><em><span style="font-weight: 400;">Accommodations are available upon request throughout the recruitment process.</span></em></div></div>