Senior Cashiering Associate

<div class="content-intro"><p><strong>Who We Are:</strong></p> <p><strong>Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure&nbsp;</strong>for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.<br><br>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.<br><br>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.<br><br><strong>Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.</strong><br><br><strong>Our Team Members:</strong></p> <p>We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p></div><p><strong>Your Role:</strong></p> <p>Alpaca is seeking a Senior Cashiering Operations Associate to own client money movement across ACH, domestic and international wires, RTP, checks, and internal journals.</p> <p>This role is accountable for timely, accurate, and compliant cash processing, with a strong mandate to strengthen operational controls, reduce risk, and drive process quality. You will operate with a high degree of independence, exercise judgment on complex and high-risk transactions, and serve as a key partner to custodians and banking partners. The ideal candidate brings deep money-movement expertise, a control-first mindset, and clear ownership of outcomes in a fast-paced fintech environment.<strong><br></strong><strong><br>Ops Control Framework &amp; Oversight</strong></p> <ul> <li>Own and continuously strengthen controls across money movement workflows, ensuring adherence to firm policies, regulatory expectations, and data privacy standards</li> <li>Review, validate, and approve client money movement requests (ACH, wires, RTP, checks, journals) in accordance with firm policies</li> <li>Process and release transactions accurately and within established SLAs</li> <li>Reconcile daily cash movements, deposits, and settlement activity to ensure accurate posting</li> <li>Monitor and resolve exceptions, returns, rejects, and transaction discrepancies</li> <li>Serve as a primary operational point of contact for custodians and banking partners</li> <li>Prepare and review daily and monthly operational reports, including transaction coding oversight</li> <li>Maintain accurate documentation and case tracking in Salesforce and internal systems</li> <li>Ensure adherence to regulatory requirements, internal controls, and data privacy standards</li> <li>Identify operational risks and escalate suspicious or high-risk transactions appropriately</li> <li>Support audits, reporting requirements, and special projects as needed</li> <li>Partner with Operations, Compliance, Risk, and Technology to design and implement process improvements</li> <li>Train and coach internal teams; contribute to playbooks, SOPs, and onboarding for cashiering workflows</li> </ul> <p><strong>What You Bring</strong></p> <ul> <li>Bachelor’s degree in Finance, Business, Economics, or related field — or equivalent experience</li> <li>5+ years of experience in financial services, brokerage operations, banking, or cashiering</li> <li>Direct experience processing money movements (ACH, wires, checks, journals, RTP preferred)</li> <li>Experience interacting with custodians, clearing firms, or correspondent banks</li> <li>Strong command of operational risk and fraud controls</li> <li>High level of attention to detail and accuracy</li> <li>Clear, confident written and verbal communication with internal stakeholders and external partners</li> <li>Ability to work independently, prioritize competing demands, and elevate issues with context and recommendations</li> </ul> <p><strong>Preferred Experience</strong></p> <ul> <li>Portfolio accounting or broker-dealer systems</li> <li>Experience in fintech or high-growth environments</li> <li>Prior ownership of SOPs, control frameworks, or audit support for cash/money movement operations</li> <li>Experience mentoring or training operations team members</li> </ul> <p><strong>Core Competencies</strong></p> <ul> <li>Detail Orientation</li> <li>Action &amp; Ownership Mindset</li> <li>Strong Risk Awareness</li> <li>Clear Communication</li> <li>Responsiveness &amp; Follow-Through</li> <li>Cross-Functional Collaboration</li> <li>Confidentiality &amp; Professional Judgment</li> <li>Alignment with Alpaca’s company tenets <ul> <li>Stay Curious</li> <li>Have Empathy</li> <li>Be Accountable</li> </ul> </li> </ul><div class="content-conclusion"><h3><strong>How We Take Care of You:</strong></h3> <ul> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Competitive Salary &amp; Stock Options</span></li> <li style="text-align: justify;">Health Benefits</li> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">New Hire Home-Office Setup: One-time USD $500</span></li> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Monthly Stipend: USD $150 per month via a Brex Card</span></li> </ul> <p><em><span style="font-weight: 400;">Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.<br></span></em></p> <p><span style="font-size: 8pt;"><a href="https://files.alpaca.markets/disclosures/AlpacaRecruitmentPrivacyPolicy.pdf"><em><span style="font-weight: 400;">Recruitment Privacy Policy</span></em></a></span></p></div>