Senior Program Manager - Global Learning & Leadership Enablement

<p><strong>This is Adyen</strong></p> <p><span style="font-weight: 400;">Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&amp;M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.&nbsp;</span></p> <p><span style="font-weight: 400;">For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.</span></p> <p><strong>About this Role&nbsp;</strong></p> <p>As a Global Learning &amp; Leadership Enablement Program Manager, you will help us build a culture of learning and growth that reflects our core principles.</p> <p>You understand what it takes to design, scale, and iterate learning experiences for global teams. You take a strategic approach to building development programs, balancing learner needs with business priorities. If you have a passion for growing teams and leaders, strong facilitation skills, and sharp project management expertise, this role is for you.</p> <p><strong>What You’ll Do:</strong></p> <ul> <li><strong>Own program management:</strong> Lead leadership, team effectiveness, and collaborative learning programs across our portfolio. Manage the full lifecycle including program design, vendor relations, tools, data analysis, and change management.</li> <li><strong>Track metrics &amp; iterate:</strong> Define clear metrics (adoption, retention, performance impact) to evaluate progress. Use these insights to continuously sharpen our curriculum.</li> <li><strong>Facilitate learning (~30%):</strong> Host interactive workshops online and in person, breaking down complex ideas into clear, practical takeaways.</li> <li><strong>Design learning experiences:</strong> Create end-to-end learning options, combining self-paced digital content with live interactive sessions.</li> <li><strong>Adopt emerging tech:</strong> Help our team stay ahead of industry trends and find practical ways to apply new technology to global learning initiatives.</li> <li><strong>Align stakeholders:</strong> Connect HR Business Partners (HRBPs), Learning Business Partners (LBPs), leaders, and facilitators to keep our learning strategies aligned.</li> </ul> <p><strong>What You Have:</strong></p> <ul> <li><strong>8+ years of experience</strong> in organizational learning, talent design, or program management. You have a track record of analyzing needs, designing programs, and delivering learning initiatives from start to finish while managing multiple projects and stakeholders.</li> <li><strong>Strong communication skills:</strong> You can hold space for deep conversations and constructively challenge colleagues at every level of the business.</li> <li><strong>Tech proficiency:</strong> Comfortable working with modern HR tech, collaboration tools, and data analytics.</li> <li><strong>Assessment expertise:</strong> Practical experience administering individual and team tools (e.g., 360s, DISC, Strengths) and coaching leaders on how to use them effectively (certifications are a bonus).</li> <li><strong>Coaching experience (preferred):</strong> A background in coaching team members and leaders across a variety of topics.</li> </ul> <p>&nbsp;</p> <p><strong>Our Diversity, Equity and Inclusion commitments&nbsp;</strong></p> <p><span style="font-weight: 400;">Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.&nbsp;</span></p> <p><span style="font-weight: 400;">Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!</span></p> <p><strong>What’s next?</strong></p> <p><span style="font-weight: 400;">Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. </span><a href="https://careers.adyen.com/how-we-hire"><span style="font-weight: 400;">Learn more about our hiring process here</span></a><span style="font-weight: 400;">. Don’t be afraid to let us know if you need more flexibility.</span></p> <p>&nbsp;</p> <p>This role is based in our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.</p> <p>&nbsp;</p>