Forward Deployed Engineer

About the Role

Join a team delivering AI and automation solutions directly into customer environments. You will own deployments from workflow discovery through go-live, helping operational teams improve complex processes with production-ready AI agents.

What You'll Do

• Lead customer deployments from kickoff through launch, managing delivery and customer relationships end to end.

• Map customer workflows, identify automation opportunities, and address process issues or deployment blockers.

• Translate business logic into agent behaviors, including actions, decision rules, exception paths, and fallbacks.

• Configure and deploy agents across enterprise systems such as ERPs, portals, spreadsheets, email, and custom tools.

• Write integration code, scripts, and prototypes, then debug and improve agents in production.

• Facilitate working sessions with customer stakeholders, guide scope, and connect delivery to measurable business outcomes.

• Document reusable deployment patterns and share workflow insights with product and engineering teams.

What We're Looking For

• Five to eight years of experience in forward-deployed engineering, applied AI, technical consulting, or a similar hands-on delivery role.

• Evidence of shipping AI or agentic systems in production within customer environments, owning work from scoping and build through go-live.

• Practical experience with LLMs, agent frameworks, prompt engineering, evaluations, MCP, APIs, and retrieval-augmented generation.

• Integration experience using Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks.

• Customer delivery experience beyond presales, demos, or advisory work, with strong communication and business-impact orientation.

• Experience in operationally complex sectors such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics is useful.

• Based in the UK and able to travel frequently to customer sites across the UK and EU, around three days per week during active deployments.

Compensation & Benefits

Salary range: €110,000 to €200,000. Visa sponsorship is not available. Equity and other benefits were not specified.

Location

Remote within the United Kingdom, with frequent travel to customer sites across the UK and EU.