AI Solutions Consultant

About the Role

Join a team building AI-powered customer interaction solutions. You will own customer implementations from discovery through production, connecting customer workflows with real-time voice AI capabilities.

What You'll Do

• Lead post-sales discovery to understand customer procedures, workflows, and existing customer experiences.

• Map customer requirements into practical AI-driven experience designs.

• Translate business logic and technical requirements into implementation plans and specifications for applied AI engineering partners.

• Guide complex customer implementations from signed contract through launch in production.

What We're Looking For

• At least 4 years of customer-facing experience in solutions consulting, solutions engineering, or implementation, including hands-on implementation ownership.

• Experience owning end-to-end enterprise or mid-market implementations in a post-sales role.

• Technical fluency with APIs, webhooks, CRMs, data structures, and system integrations.

• Hands-on experience building, implementing, or configuring real-time, multi-turn voice AI agents, and familiarity with AI coding tools.

• Experience beyond a pure software engineering role, including at least one individual-contributor position.

• Contact center software, conversational AI, or call center implementation experience is valued, as is background in legal, insurance, or financial services intake operations.

• Comfort working in a fast-moving, ambiguous startup environment. Experience in government, banking, or other slow-moving regulated industries is not a fit for this role.

Compensation & Benefits

Base salary: $150,000 to $200,000 USD annually. Visa sponsorship is not available.

Location

Remote, United States.