Senior Product Designer

Build a Safer World.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

Behind every scam, ransomware attack, and terrorist financing network, there's a trail of money. The people who follow that trail are investigators at law enforcement and government agencies, and compliance teams at crypto businesses and financial institutions. They do some of the most important work there is, and they do it with our products. As Senior Product Designer, you'll design the tools that help them find what matters faster and act on it before threat actors can do more harm. The problems are hard, the data is massive and messy, the decisions carry real consequences, and users can't afford to get it wrong. As AI takes on more of this work, you'll help define how people and agents get it done together. Your work will show up in solved cases, in criminal networks taken apart, and in communities that are safer because of it.

What you'll own

• End-to-end design for core workflows across our public and private sector products, from first sketch to what ships

• The agentic experience in your areas: how users hand work to AI, check what it did, and decide whether to trust it

• Reusable patterns you contribute back to the design system, built so both designers and AI tools can use them

• The quality bar on what ships, through tight build reviews with engineering

How you'll work

Designing for experts: Our users are investigators and compliance analysts working through huge volumes of transactions, entities, and risk signals, often under time pressure. You'll learn their workflows well enough to see what they need before they ask for it, and you'll make dense, complex data feel clear without dumbing it down.

Designing for humans and agents: More and more of the work in our product is done by an agent on the user's behalf. You'll design how that agent shows its reasoning, sources, and confidence; where a person steps in to review, correct, or redirect; and what happens when it's wrong. In this domain, trust is the hardest thing to get right.

Building with AI: AI is already part of how you work. You use it to explore directions, generate variants, and get to something clickable fast, so PMs and engineers can react to a working prototype instead of a description. AI speeds you up, but the quality bar is still yours to set.

Shipping with the team: You'll work across both our public sector and private sector pods, embedded with PMs and engineers in the same discovery and launch cycles, and your work doesn't end at handoff. You'll be in the Slack threads and huddles while the team builds, adjusting designs on the spot and explaining your reasoning clearly. You decide whether a problem needs the 1-day, 1-week, or 1-month version, and you design that one.

What we're looking for

Craft in complex products. Your portfolio shows data-heavy B2B product work done well: sharp information architecture and interactions that hold up under real use.

Ownership. You drive design forward without waiting to be told, and you pull PMs, engineers, and other designers in early. You own the outcome without working alone.

Agentic fluency. You've designed product surfaces where AI or automation does real work for the user, or you have a clear point of view on how that design problem differs from traditional UI.

Systems thinking. You treat each solution as a pattern the rest of the product can reuse. You've contributed to or scaled a design system and know what makes one get used.

Speed with judgment. You move fast and know when polish matters and when it doesn't. You'd rather put a rough version in front of the team today than a perfect one next week.

About the team

You'll join a high-output team of product designers inside TRM's Product org, which also includes Product Management, Product Marketing, and TRM Academy. You'll have a focus area, but no one here guards territory. You'll jump in wherever the work is most urgent, even on product surfaces you don't usually work on, and we give each other direct, fast feedback. We hold each other to a high bar.

What TRM speed looks like in this role

• A PM shares a spec on Monday morning. By Tuesday you've posted mocks in the thread, along with an AI-built prototype that answers the open questions faster than a meeting would.

• Mid-build, an engineer finds the data can't support the approved design. You're in the huddle within the hour with two alternatives and a recommendation, and the team doesn't lose a day.

• An agent feature is ready to ship, but testers can't tell why it flagged a wallet. You design the explanation layer (sources, confidence, a path to dig deeper), and it's in engineering's hands that week.

The following represents the expected range of compensation for this role:

• Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.

• The estimated base salary range for this role is $176,000-$193,000

• Additionally, this role may be eligible to participate in TRM’s equity plan.

• Please note – we factor in the different costs for geographies outside the United States.

 

Our R&D team is distributed not distant and will participate in work weeks, typically 1–2 times per quarter, at a TRM hub or other designated location. Work weeks may be scheduled with as little as 14 days’ notice, and some roles may require additional travel based on team and cross-functional needs. TRM coordinates and covers approved travel, lodging, and workspace. Accommodations are available for legitimate caregiving, health, immigration, and similar

Application Instructions

If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.

Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.

If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.

Interviewing with TRM

Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.

• Recruiter Intro: Qualifications, motivations, and alignment with the role.

• Hiring Manager: Deep dive into your relevant experience, skills, and impact.

• First Round: 1–2 interviews focused on the skills most critical to the role.

• Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.

• References: Former colleagues who can provide insight into your work and impact.

• Offer: Congrats! Your recruiter will present the offer and compensation details.

• Welcome to TRM: We're excited to build a safer world with you!

Your recruiter will share your specific interview plan and preparation guidance along the way.

AI Fluency at TRM

AI fluency is a baseline expectation at TRM.

We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.

At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:

• Accelerate repeatable workflows

• Structure and solve problems

• Improve output quality

• Increase speed and leverage

You will be evaluated on applied AI fluency during the interview process.

Life at TRM

We are building a safer world. That promise shows up in how we work every day.

TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.

Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.

At TRM, you should expect:

• Priorities and targets to change quickly

• Operating with a high degree of ambiguity

• A high level of personal ownership and accountability

• Close collaboration across teams and functions

• Frequent, high-touch communication

• Creative problem-solving and out-of-the-box thinking

• A pace that rewards urgency, adaptability, and outcomes

This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.

We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.

If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.

Leadership Principles

We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.

• Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.

• Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.

Join our Mission

At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.

TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.

Privacy Policy and Additional Information

By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.

We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.

Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.

To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.

Recruitment agencies

TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.