ITP - Integration Specialist (POD Specialist)

Job Description

ITP - Integration Specialist (POD Specialist)

Key Responsibilities

• Coordinate deployment plans, milestones, readiness checks, implementation windows and cross-team dependencies.
• Gather and clarify market/site demand; maintain assumptions, decisions, risk and action logs.
• Align daily activity across site contacts, Market FRMs, platform teams, MSPs, Field Services, OEMs and suppliers.
• Track site access, facilities prerequisites, local constraints, asset/CMDB updates and lifecycle activities.
• Perform routine inspections and log readings.
• Coordinate testing, closure evidence, runbooks, monitoring confirmation and handover to support teams.
• Identify and Support Preventive maintenance activities, engage vendors, Support and supervise third-party technicians during service activities and ensure job executed as per compliance requirement
• Support Capacity & Infrastructure Activities - Assist in rack setup, power provisioning, and cable management.
  
  

Experience & Capabilities

• Coordinating infrastructure, network, workplace technology or IT platform deployments in a global managed-services environment.
• Strong planning, follow-up and documentation discipline across ITSM/change processes, schedules and evidence packs.
• Practical vendor/MSP/OEM coordination across multiple sites, stakeholders and dependencies.
• Working understanding of LAN/WLAN, WAN/SD-WAN, cloud connectivity, UC, asset lifecycle and CMDB.
• Clear communication with technical and stakeholders; English fluency plus local language.
  
  

Preferred Qualifications(atleast One)

• Technical coordinator
• 6-8 yes Exp. ITIL Foundation
• ServiceNow or comparable ITSM
• IT Infrastructure – including LAN, WIFI, Networking, Storage and Compute, and cloud infrastructure fundamentals (Not Expert but a Generalist)
  
  

Core Deliverables

• Demand and requirement summary
• Status reports
• Handover pack, runbook and closure evidence
  
  

SUCCESS MEASURES

• Milestone and readiness adherence
• Accurate documentation, asset and lifecycle records
• Complete handover before operational closure
• Responsive communication and visible improvements
  
  

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