HR Analyst

Our team and what we'll accomplish together

Join the HR team at TELUS in Pinheiros, São Paulo, and help shape how we support team members across Brazil. As a small, close-knit team, we rely on each other to deliver high-impact HR operations, and you'll work with every department on strategic people decisions. You'll have the autonomy to design new processes that make our HR work more efficient, so your ideas will directly improve the experience for our team members.

What you'll do

• Lead end-to-end recruitment and selection, partnering with hiring managers across departments to attract and hire the right talent
• Manage the employee lifecycle, including onboarding, internal moves, leaves, and offboarding, so every team member has a smooth experience
• Oversee employee benefits and payroll inputs, including enrollments, reconciliations, and vendor management, to ensure accurate and timely results
• Coordinate with payroll providers, Accounting, and managers to resolve payroll discrepancies and answer HR inquiries
• Serve as the go-to resource for HR policies and processes across Brazil countries, supporting managers and employees
• Design and implement new HR processes and tools that improve efficiency, using the autonomy this role offers to test and refine better ways of working
• Build HR reports, dashboards, and metrics that inform strategic people decisions, and support audits, performance cycles, and wellbeing programs such as T-DOG

What you bring

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
• 2 to 3 years of HR experience, ideally in recruitment, employee lifecycle, or payroll-related work (preferably)
• Experience managing HR processes such as onboarding, benefits administration, or employee records (preferably)
• Strong attention to detail and accuracy when handling employee and payroll information
• Ability to manage multiple priorities and deadlines in a fast-paced, hybrid environment
• Excellent interpersonal and communication skills, with the ability to work across departments and countries
• Analytical thinking and a problem-solving mindset to identify and improve HR processes
• Proficiency with Microsoft Office Suite, including Excel
• Advanced English

Working hours and location

Monday to Friday, 8 a.m. to 5 p.m. Hybrid, based in Pinheiros, São Paulo.

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